New
#1
Black Screen and Booting Problem
Hi,
My PC have this problem for a while and after a couple of tests i still can't find the right solution.
at first, all the programs opened (including explorer & taskbar) starts to unresponsive, then the display changes to a black screen with only the mouse cursor still shown on it. There's nothing i could do except restart my PC. And there's another problem, it takes a lot of time after POST to reach splash screen, and then finally stuck on it before reach the login screen. i also can't access the safe mode as it's stuck on loading the driver screen.
The only solution i've found for this step is to launch the Startup Repair from the Windows DVD. After it completed i can successfully boot into the Windows. But it's kind of temporary, as the programs starts unresponsive then changed to a black screen again after a couple of hours. Then i have to launch the Startup Repair again.
Here's the log of the latest Startup Repair performed :
I only modify System Configuration (msconfig) to disable some unnecessary programs & services from the startup, like Adobe Reader or iTunes.Code:Startup Repair diagnosis and repair log --------------------------- Last successful boot time: 4/15/2012 2:27:46 AM (GMT) Number of repair attempts: 1 Session details --------------------------- System Disk = \Device\Harddisk0 Windows directory = D:\Windows AutoChk Run = 0 Number of root causes = 1 Test Performed: --------------------------- Name: Check for updates Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: System disk test Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Disk failure diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 93 ms Test Performed: --------------------------- Name: Disk metadata test Result: Completed successfully. Error code = 0x0 Time taken = 187 ms Test Performed: --------------------------- Name: Target OS test Result: Completed successfully. Error code = 0x0 Time taken = 125 ms Test Performed: --------------------------- Name: Volume content check Result: Completed successfully. Error code = 0x0 Time taken = 577 ms Test Performed: --------------------------- Name: Boot manager diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 203 ms Test Performed: --------------------------- Name: System boot log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Event log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 9001 ms Test Performed: --------------------------- Name: Internal state check Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Boot status test Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Setup state check Result: Completed successfully. Error code = 0x0 Time taken = 10281 ms Test Performed: --------------------------- Name: Registry hives test Result: Completed successfully. Error code = 0x0 Time taken = 60419 ms Test Performed: --------------------------- Name: Windows boot log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Bugcheck analysis Result: Completed successfully. Error code = 0x0 Time taken = 20639 ms Test Performed: --------------------------- Name: Access control test Result: Completed successfully. Error code = 0x0 Time taken = 22230 ms Test Performed: --------------------------- Name: File system test (chkdsk) Result: Completed successfully. Error code = 0x0 Time taken = 16 ms Test Performed: --------------------------- Name: Software installation log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Fallback diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Root cause found: --------------------------- Unspecified changes to system configuration might have caused the problem. Repair action: System files integrity check and repair Result: Failed. Error code = 0x490 Time taken = 3411508 ms --------------------------- ---------------------------
I don't know if these type of programs are disabled it can lead to a black screen and/or prevents the Windows from starting.
Already performed the System File Checker and Chkdsk, the SFC log showing there's some corrupted files in Windows Gadget & SysWOW64 folder that can't be repaired, i have replaced it manually from the Windows DVD by using this tutorial. the next SFC log i've performed not showing these files again, so i guess it's already been fixed, though there are these 2 entries that's still shown there and i don;t know how to fix/replace it :
Here's the latest CHKDSK log :Code:2012-04-15 00:58:26, Info CSI 00000ba2 [SR] Cannot repair member file [l:12{6}]"11.png" of Microsoft-Windows-Gadgets-Weather, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2012-04-15 00:58:26, Info CSI 00000ba4 [SR] Cannot repair member file [l:12{6}]"11.png" of Microsoft-Windows-Gadgets-Weather, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
any help would be appreciated, and i'm sorry for my bad English :)Code:Checking file system on C: The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 375296 file records processed. File verification completed. 3942 large file records processed. 0 bad file records processed. 0 EA records processed. 76 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 463482 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 375296 file SDs/SIDs processed. Cleaning up 53 unused index entries from index $SII of file 0x9. Cleaning up 53 unused index entries from index $SDH of file 0x9. Cleaning up 53 unused security descriptors. Security descriptor verification completed. 44094 data files processed. CHKDSK is verifying Usn Journal... 36337400 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... Read failure with status 0xc000009c at offset 0x230822c000 for 0x10000 bytes. Read failure with status 0xc000009c at offset 0x230822d000 for 0x1000 bytes. Windows replaced bad clusters in file 350694 of name \Users\CLIFFF~1\DOCUME~1\Project\DVD\MULTIM~1\AUDIOP~1\ITUNES~1.EXE. 375280 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 22915615 free clusters processed. Free space verification is complete. Adding 1 bad clusters to the Bad Clusters File. CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. Correcting errors in the Volume Bitmap. Windows has made corrections to the file system. 358399999 KB total disk space. 266098560 KB in 298953 files. 149136 KB in 44095 indexes. 32 KB in bad sectors. 489811 KB in use by the system. 65536 KB occupied by the log file. 91662460 KB available on disk. 4096 bytes in each allocation unit. 89599999 total allocation units on disk. 22915615 allocation units available on disk. Internal Info: 00 ba 05 00 14 3c 05 00 da 33 09 00 00 00 00 00 .....<...3...... 87 05 00 00 4c 00 00 00 00 00 00 00 00 00 00 00 ....L........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.
Quote
