How to get data out of a defective HDD ?

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  1. Posts : 13,576
    Windows 10 Pro x64
       #11

    How did it get unallocated ?
      My Computer


  2. Posts : 514
    Windows 7 Ultimate
    Thread Starter
       #12

    gregrocker said:
    Run the HD maker's HD Diagnostic extended CD scan on the HD, followed by Disk Check from Win7 DVD or REpair CD Command Line if it is repaired enough to check the file system.
    I have studied the HD Diagnostic, thank you.
    But as it's a Toshiba drive, I seem not able to get diagnostic tool. Toshiba cannot identify the drive from it's S/N.
    I have attached a dump to this reply, that shows info for the drive.
    Can you help me further on ?
    Attached Thumbnails Attached Thumbnails How to get data out of a defective HDD ?-scan0002.jpg  
      My Computer


  3. Posts : 514
    Windows 7 Ultimate
    Thread Starter
       #13

    AddRAM said:
    How did it get unallocated ?
    My grandchild says, that she got angry at the computer, and hit it
      My Computer


  4. Posts : 514
    Windows 7 Ultimate
    Thread Starter
       #14

    writhziden said:
    You may be better off with something that will recover from a drive even if the drive is typically unreadable: PhotoRec - CGSecurity
    It's for a windows 7 64bit. Which one to choose, and how to make a bootable CD ?
      My Computer


  5. Posts : 514
    Windows 7 Ultimate
    Thread Starter
       #15

    I ran Gparted, that includes Testdisk.

    The HDD seems to be dead.

    Please look at the 2 photos attached.
    Attached Thumbnails Attached Thumbnails How to get data out of a defective HDD ?-hddstatus.jpg   How to get data out of a defective HDD ?-gpartedboot.jpg  
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #16

    Hi,

    Since you could see the disk when plugged into the other computer (as per your 1st post), please attach it again, and then run TestDisk from the other (good PC) and see if it can see the drive.

    Regards,
    Golden
      My Computer

  7.    #17

    darkhorse said:
    gregrocker said:
    Run the HD maker's HD Diagnostic extended CD scan on the HD, followed by Disk Check from Win7 DVD or REpair CD Command Line if it is repaired enough to check the file system.
    I have studied the HD Diagnostic, thank you.
    But as it's a Toshiba drive, I seem not able to get diagnostic tool. Toshiba cannot identify the drive from it's S/N.
    I have attached a dump to this reply, that shows info for the drive.
    Can you help me further on ?

    If you click the link for Toshiba it gives you a DOS CD scan ISO file to download, burn to CD using an image burner like Windows Image Burner or ImgBurn, then boot to run the full scan.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #18

    gregrocker said:
    If you click the link for Toshiba it gives you a DOS CD scan ISO file to download, burn to CD using an image burner like Windows Image Burner or ImgBurn, then boot to run the full scan.
    I've run across this problem in Crashes and Debugging. The problem with Toshiba drives is they are not Fujitsu Brand:
    Toshiba Storage Products Warranty Support > Software Utilities said:
    It is only designed for use with Fujitsu Branded Toshiba ATA/IDE hard drives
    I usually recommend that people just run the short and long tests with SeaTools, but in cases like this where the drive is dying, it is better to try to get all the data off before doing any intensive testing that might render the drive in worse shape. At some point, SeaTools may still be recommended to determine how bad the damage is; first priority should be obtaining the important data off the drive, though.
      My Computer

  9.    #19

    Thanks writhziden. We'll need to update HD Diagnostic link, it appears.

    Try copying out the data to external or USB first using Win7 DVD or System Repair Disk by this method: Copy & Paste - in Windows Recovery Console

    Or use free Paragon rescue disk ; recover data
      My Computer


  10. Posts : 13,576
    Windows 10 Pro x64
       #20

    darkhorse said:
    AddRAM said:
    How did it get unallocated ?
    My grandchild says, that she got angry at the computer, and hit it


    I`m sorry , I couldn`t resist.

    What other machine do you have it hooked up to ? A desktop I presume. You should be able to hold the drive in your hand and rotate your wrist and feel if it`s working.
      My Computer


 
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