"Interactive Services Detection" message pop up every 5 minutes

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  1. Posts : 13
    Windows 7 Ultimate 32 bit
       #1

    "Interactive Services Detection" message pop up every 5 minutes


    Hi everyone

    Well i have a small issue here. After a long research over the internet, i see that the only way to fix this, is to format disk or reinstall Windows. Well my computer is for company and i have many programs that will need to be reinstalled after a format or windows reinstallation, and this is a big problem. I recently tried to update "Nokia Multimedia Common Components". It suddenly stopped and said that it couldn't remove the old software, because Nokia Suit needed it. I click on "OK". Since then i have a pop up message, telling me that "A running service is trying to show me a message". Well the message is that it can't be installed. My problem is that i can't install other software because the current installation is running, looks like there is no way to stop this installation, delete this file, finish installation or just in some way put this program to background so i could install other programs or stop the annoying message.

    If anyone can help me, i would really appreciate this.

    "Interactive Services Detection" message pop up every 5 minutes-untitled.png
    Attached Thumbnails Attached Thumbnails "Interactive Services Detection" message pop up every 5 minutes-untitled.png  
      My Computer


  2. Posts : 6,285
    Windows 10 Pro X64
       #2

    Have you tried uninstalling it? If that works then you can reinstall it.

    If it won't let you, open msconfig and disable anything Nokia related in the Startup and Services tabs. For services, check the Hide all Microsoft services box first.

    Reboot then uninstall it.
      My Computer


  3. Posts : 13
    Windows 7 Ultimate 32 bit
    Thread Starter
       #3

    Hi Ztruker

    Thank you for your reply. Well, I actually tried this out, but you see, my PC says that this program is not even installed on System. When I try to uninstall “from uninstall a program” it says: “Another program is being installed. Please wait until the other program finish the installation”. But the program which is being installed is actually the one that I want to remove completely from my PC. When I log on in Safe Mode, the annoying massage is not appearing, but in “Uninstall a Program” says that the “Nokia Multimedia Common Components” is not properly installed so I can’t uninstall it.

    By the way, thank you for your help!!!
      My Computer


  4. Posts : 13
    Windows 7 Ultimate 32 bit
    Thread Starter
       #4

    Solved


    SOLVED
    Hi guys,

    I figured out how to fix this problem.

    1) Shutdown your PC
    2) Start it again and click the F8 button multiple times, until the menu for Safe Mode etc. comes out.
    3) Choose the first selection “Repair your Computer”
    4) When the System recovery option appears choose “System Image Recovery”
    5) If you see button “Load Driver” or “Advance” click on it
    6) If you clicked on “Advance” then it will ask you if you want to load from internet or you computer
    7) Choose the computer
    8) In any way, you now should be able to see a window which shows your computer
    9) Click on “Computer” on the left
    10) Then go to Local Disk C\Windows\System 32 and search for the file MsiExec.exe
    11) Now move this file to your desktop. MAKE SURE that this file is missing from the System 32 Folder
    12) ATTENTION: when you click on “Load Driver” or “Advance” in step 5 and 6, the computer will probably navigate you to System 32 of Recovery Partition. There you will not be able to find the file that you need. So follow exactly the step 9 and 10.
    13) That’s it. You are ready. Click everywhere “Cancel” and restart your PC.

    This worked 100% for me. I don’t have annoying messages about interactive programs and I am able to install other software again.
    "Interactive Services Detection" message pop up every 5 minutes-windows-7-f8.jpg

    "Interactive Services Detection" message pop up every 5 minutes-repair16.jpg
      My Computer


  5. Posts : 6,285
    Windows 10 Pro X64
       #5

    When you rebooted, was msiexec.exe put back in the system32 folder? From what I've read it's needed to process msi (Microsoft Installer) files.
      My Computer


  6. Posts : 13
    Windows 7 Ultimate 32 bit
    Thread Starter
       #6

    Actually, it is not there anymore. I did the mistake, and removed it from my system. But if you move it on your desktop and after the reboot, you transfer it back to System 32 Folder, i am not sure if the problem will continue. In any way i can now install new softwares without getting Error 1500. If you can upload the msiexec.exe somewere and send me the link, i would really appreciate it.

    Thanks
      My Computer


  7. Posts : 6,285
    Windows 10 Pro X64
       #7

    If you open a Command Prompt and change to teh \Windows directory, do a

    dir msiexec.exe /s

    It will show you other locations the files already exists. On my WIn 7 Pro X64 system, I find it in these places:
    Directory of C:\Windows\System32
    11/20/2010 06:25 AM 128,000 msiexec.exe

    Directory of C:\Windows\SysWOW64
    11/20/2010 05:17 AM 73,216 msiexec.exe

    Directory of C:\Windows\winsxs\amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.1.7600.16385_none_a57666739fcae94c
    07/13/2009 09:39 PM 127,488 msiexec.exe

    Directory of C:\Windows\winsxs\amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.1.7601.17514_none_a7a77a3b9cb96ce6
    11/20/2010 06:25 AM 128,000 msiexec.exe

    Directory of C:\Windows\winsxs\x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.1.7600.16385_none_4957caefe76d7816
    07/13/2009 09:14 PM 73,216 msiexec.exe

    Directory of C:\Windows\winsxs\x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.1.7601.17514_none_4b88deb7e45bfbb0
    11/20/2010 05:17 AM 73,216 msiexec.exe
      My Computer


  8. Posts : 13
    Windows 7 Ultimate 32 bit
    Thread Starter
       #8

    You are right. Looks like there are no problems. I recently updated Deamon Tools Light 4. And i had no problems. That means, you can follow those step above. In any case, If you modify your PC, always keep backups, they are really useful.
      My Computer


  9. Posts : 1,814
    XP / Win7 x64 Pro
       #9

    You could have done a System Restore to a time previous to this issue as well.
      My Computer


  10. Posts : 13
    Windows 7 Ultimate 32 bit
    Thread Starter
       #10

    You are also right, but you see, there weren’t any system restore points, so I couldn’t restore it.
      My Computer


 
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