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Windows 7: Any solutions for starting my computer?

20 Apr 2012   #11


Then follow the instructions posted by Maguscreed and let us know.

We will then be able to further assist you from there.

Also, posting the exact model of your laptop will help as well.

My System SpecsSystem Spec
20 Apr 2012   #12

Windows 7 Home Premium 64bit

@ TGSoldier

I will do that. I have as much info as I know about my computer listed in my system specs if that helps. I will keep you updated on how things go.
My System SpecsSystem Spec
20 Apr 2012   #13


You should be able to find the model number underneath the laptop on a white or black sticker.
My System SpecsSystem Spec

20 Apr 2012   #14

Windows 7 Home Premium 64bit


There is a white sticker under the laptop, but it does not show the model number on it. It shows Windows 7 HP, bar codes & Product Key. Would it be located elsewhere?
My System SpecsSystem Spec
20 Apr 2012   #15

Windows 7 Home Premium 64bit

I found the model number under the battery. Here it is: CQ62 - 209WM.
My System SpecsSystem Spec
20 Apr 2012   #16

Windows 7 Home Premium 64bit

Okay, now I feel like a moron...the model number is also right below the monitor. It shows Presario CQ62.
My System SpecsSystem Spec
20 Apr 2012   #17

Windows 7 Home Premium 64bit

@ Maguscreed & TGSoldier

I removed both RAM that was located under the laptop (detached a cover & they were there) & nothing helped. I removed one first, then booted & nothing. The same thing when I removed the second one. I even tried with both removed. I didn't get any beeps either. Not sure if there is another located elsewhere in the computer, I could take it apart to investigate. Should I even bother?
My System SpecsSystem Spec
20 Apr 2012   #18

Microsoft Community Contributor Award Recipient

Windows 7 x64

I hate to say this man, but unless you have a lot of time on your hands and are comfortable with opening the thing up, it may be time to run it by a tech.
If the motherboard is dead he'll at least be able to recover the data off the hdd for you.
As for that being the case, I think the graphics may have chosen to burn out on you. They are part of the motherboard in most laptops.
This generally means the end of the laptop as and entire replacement laptop will not be much more money than fixing the old.

I hope I'm wrong , but that's what it is looking like to me. You need someone that has proper gear to hardware test it though.

I would pull the hdd and create a backup at this point regardless of what you plan to do from here on out.
If you don't have an external enclosure you can get one for about 20 bucks, (that will let you just connect the hdd to another computer via usb) which is cheaper than paying someone to do it.

sorry the post seem a little 'skitzo'
but I'm considering both possibilities for continuing from here, as it does seem it's about to get really involved.
My System SpecsSystem Spec
20 Apr 2012   #19

Windows 7 Home Premium 64bit

Thanks Maguscreed. Of course I was hoping that wouldn't be the case, but had a bad feeling it was going to be. But, I do appreciate all your help. Thanks a bunch!
My System SpecsSystem Spec
20 Apr 2012   #20
Microsoft MVP


You can also remove the HD to insert in another laptop and copy out your data, or buy an inexpensive conversion cable from Amazon to plug laptop 2.5" HD into USB.

How to access HD: How To Dismantle, Clean and Repair an HP Laptop - Tim Trott
My System SpecsSystem Spec

 Any solutions for starting my computer?

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