Serious, Serious Problems. Help Appreciated!

Page 1 of 2 12 LastLast

  1. Posts : 12
    Windows 7 RTM
       #1

    Serious, Serious Problems. Help Appreciated!


    Well my windows 7 install was fine all the way up to RTM when my computer started freezing randomly for about a minute. I have tried reinstalling and linking it to a specific application but still cannot find the cause.

    I do get an error message in event viewer which says this:
    The driver detected a controller error on \Device\Ide\IdePort1.

    The times when this error appears do not coincide with when my laptop freezes however. I've tried disabling DMA and formatting my hard disk to no avail.

    So if anybody could help me solve this mystery, hopefully without buying a new laptop I'd be very appreciative!

    EDIT: I've also tried S.M.A.R.T tests on my hard drive and all came back fine.
      My Computer


  2. Posts : 3,639
    Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
       #2

    Hmm that is very odd, does your RTM copy show a build number in the bottom right-hand corner? (just curious)

    Also you could try re-burning the DVD (assuming you use a DVD) at the slowest speeds possible. :)
      My Computer


  3. Posts : 12
    Windows 7 RTM
    Thread Starter
       #3

    No it doesn't it is 7600 1685 (im missing a number I can't remember.) I installed it from a hard drive so I dont think the dvd is to blame, I've tried reinstalling many times.
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    Sounds like 7600.16385 .. Where did you obtain the iso from... MSDN/TechConnect or a similar subscription service??
      My Computer


  5. Posts : 12
    Windows 7 RTM
    Thread Starter
       #5

    I think it was actually a torrent supplied by someone on this site.
      My Computer


  6. Posts : 12
    Windows 7 RTM
    Thread Starter
       #6

    I also have had this error:

    The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    Could you

    1-go into device manager (type device managaer in search) and look for your hard drive. Make sure its listed and isnt "unknown" (have a yellow triangle over it)

    2- go into event viewer (yeah type that) and look in the app tab to see if there are any errors listed that relate to the current problem.

    If either isnt correct could you use snipping tool (type snipping) to take a screenshot of it and upload it to us

    Thanks


    Kne
      My Computer


  8. Posts : 12
    Windows 7 RTM
    Thread Starter
       #8


      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    kylepsp said:

    The service control error is a timeout. its waiting for a repsonse from dev 0 (hard drive). Is the hard drive internal?, a raid?, sata? something is going on with the HD. that would explain why it carries over from install to install. Btw you can read abt it here Event ID 7009 — Basic Service Operations

    Clean install? 32 or 64?

    Ken
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    kylepsp said:
    I think it was actually a torrent supplied by someone on this site.
    Torrent not MS. well that could explain it
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:33.
Find Us