Help How do i keep my desktop from going so slow


  1. Posts : 3
    Windows 7
       #1

    Help How do i keep my desktop from going so slow


    I just recently gotten a virus that called "Smart HDD Virus". I googled it and and tried to remove it in safe mode, and i think i halfly removed it cause i got rid of the S.M.A.R.T. Repair popups. I think i downloaded a antivirus i think it may have been a tracking cookie virus. I dont remember how though. Now, whenver i login into Windows 7 Laptop, the desktop and files take a whole lot more to load than usual, i would click the start button and there would be no files loading up, it took atleast maybe 5 minutes to come up. Then whenever i try to navigate through the start button im not able to because i cant access the desktop and its takes forever to load, there is a circlish loading bar on it so i have no access to the desktop whatsoever. The only way i can access files is through the start button but that doesnt help much. Oh and whenever i try to open my browser it would take a really long time as with other programs as well. And whenver im trying to login through sites like youtube, facebook, and twitter, they wont let me login and im using opera internet browser. I think this is cookie virus im not sure and this has been happening for the past 4 days i cant get ride of it

    Whenever i try to login through sites its giving me an error message


    Edit : Now all my files are showing on the laptop and i cant acess the laptop whatsoever, i cant even screen shot it cause i cant access the desktop icons, it wont let me.
      My Computer


  2. Posts : 1,346
    Windows 7 Professional x64
       #2

    iLaptop said:
    I just recently gotten a virus that called "Smart HDD Virus". I googled it and and tried to remove it in safe mode, and i think i halfly removed it cause i got rid of the S.M.A.R.T. Repair popups. I think i downloaded a antivirus i think it may have been a tracking cookie virus. I dont remember how though. Now, whenver i login into Windows 7 Laptop, the desktop and files take a whole lot more to load than usual, i would click the start button and there would be no files loading up, it took atleast maybe 5 minutes to come up. Then whenever i try to navigate through the start button im not able to because i cant access the desktop and its takes forever to load, there is a circlish loading bar on it so i have no access to the desktop whatsoever. The only way i can access files is through the start button but that doesnt help much. Oh and whenever i try to open my browser it would take a really long time as with other programs as well. And whenver im trying to login through sites like youtube, facebook, and twitter, they wont let me login and im using opera internet browser. I think this is cookie virus im not sure and this has been happening for the past 4 days i cant get ride of it

    Whenever i try to login through sites its giving me an error message


    Edit : Now all my files are showing on the laptop and i cant acess the laptop whatsoever, i cant even screen shot it cause i cant access the desktop icons, it wont let me.
    Hopefully the information in the following link will provide the solution;

    Remove Smart HDD (Uninstall Guide)

    HTH
      My Computer


  3. Posts : 3
    Windows 7
    Thread Starter
       #3

    Yeah, so whenever im in safe mode, my internet browser takes a real long time to load, im using opera, and i dont have any access to my desktop even running in safe mode because it freezes so the iexplorer wont work

    The RKill Log
    This log file is located at C:\rkill.log.
    Please post this only if requested to by the person helping you.
    Otherwise you can close this log when you wish.

    Rkill was run on 05/06/2012 at 21:04:28.
    Operating System: Windows 7 Home Premium


    Processes terminated by Rkill or while it was running:



    Rkill completed on 05/06/2012 at 21:04:45.
      My Computer


  4. Posts : 1,346
    Windows 7 Professional x64
       #4

    iLaptop said:
    Yeah, so whenever im in safe mode, my internet browser takes a real long time to load, im using opera, and i dont have any access to my desktop even running in safe mode because it freezes so the iexplorer wont work
    The instructions I provided are the only solution I can provide with any confidence. You may need, at this point, to seek direct help, like a friend or local computer shop.

    Good Luck
      My Computer


  5. Posts : 82
    XP
       #5

    Just wondering, do you have access to another computer allowing you to downlad and burn the necessary programs to a cd. Then install them using safe mode.

    Still Learning, Learning Still
      My Computer


  6. Posts : 3
    Windows 7
    Thread Starter
       #6

    curtiswardwell said:
    Just wondering, do you have access to another computer allowing you to downlad and burn the necessary programs to a cd. Then install them using safe mode.

    Still Learning, Learning Still
    Unfortunatley i dont have another computer only one, oh and i think im going to what with what Sir George said.
    Thanks anyway
      My Computer


 

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