win 7 x64 won't shutdown after windows update


  1. missioncomplete
    Posts : 1
    win 7 Ultimate x64
       New #1

    win 7 x64 won't shutdown after windows update


    Hi all. I have a desktop pc with win 7 x64. But it won't shutdown after a window update from Microsoft. This has been going on for about a month now. I have searched everywhere I know of with no success to a null the issue.
    When I go to start and press shutdown it will go to the shutdown screen and the little white round circle is spinning but will just sit there for EVER! I have to hold my power button in for 5 seconds, then it will shut off. BUT then to start up it says that windows didn't shut down correctly and will do a scan check if I let it (which I have several times).
    I'm concerned because some caching files and some others have been corrupt until I let it run the scan check then it will be ok. I need my pc.
    I have tried clean boot, in safe mode, everything, still it will not shut down unless I hold the button in for 5 seconds. I have a dual boot system with win xp that I play a game on. That os will shut down correctly. Can anyone offer some help?
    thank you
    mission
      My Computer
    Quote Quote

  3. gregrocker
    Posts : 50,642
       New #2

    Work through these Troubleshooting Steps for Windows 7 in particular testing the System files, then running a Repair Install. It may be necessary to Clean Reinstall or run Factory Recovery.
      My Computer
    Quote Quote

 

  Related Discussions
Windows update icon on shutdown button
in Windows Updates & Activation

Hello - as the title says, the Windows update exclamation mark is showing on the shutdown button but I have no updates to install. There are 35 optional updates which I haven't downloaded. How can I clear this please?
I know to access Control Panel >> All Control Panel Items >> Windows Update >> View update history And I can sort by the column "Status" to group "Pending" together :( But is there a quck'n'dirty way :cool: to get a short list prior to clicking Start >> Shutdown w/updates
Windows 7 Update stuck/reverting/shutdown
in Windows Updates & Activation

I turned on laptop this morning.. it said updating update 78 of 160.. i Waited until it went to 160, which took 90minutes or so.. Then it said stage 1, then stage to, and onto stage 3... It was stuck on 15% for well over an hour and half, now it says stage 3 of 3, reverting changes... It...
Windows update shutdown time
in Windows Updates & Activation

I finished building a new computer last night and have been using it without problems until now. I clicked shut down for the computer to install windows updates, 134 of them, and it has been sitting with "Shutting down..." and the blue spinning ring next to it for maybe an hour. This seems unusual...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 18:20.
Find Us