Details tab missing in properties!

Why my details tab missing in properties? in any file!

like this pic: (JPEG File)

By omereilon at 2012-05-24

and this pic: (MP3 File)

By omereilon at 2012-05-24

it happens in exe file too! in any file1
please help me to fix it quickly!!!

Thanks advance

You may want to carry out a virus scan, for which Malwarebytes is eminently suitable: Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

Your user account may be corrupted so you could try creating a new account to see whether that has the same problem.

Thanks for the help bro!
I did a scan with the software already and no viruses.
And I opened a new user and I checked and there it does not work.
May be its a registry problem? i'm using a registry cleaner softwares... and file cleaner...
like:
Tune up utilties 2012
PC Tools Registry
Perfect Registry
Norton Utilities
Auslogics BoostSpeed
to save my computer speed and clean... so this can be the problem?
Please help me!

Please, please, please STOP using using these so-called tune-up utilities.

Using one is bad enough, but you're using five of them!

This is Windows 7, not Windows XP, and it just doesn't need "tuning up".

I would suggest a system restore to a point in time before you messed your system up.

Failing that, go for a clean install and do not re-install any of these so-called registry cleaners.

The only one we would recommend is CCleaner, and even then, with great care.

ok i'll remove all my registry cleaners softwares!
And I cant do a restore point! i deleted the restore points with tuneup utilities software... i understand that was a wrong decision but i cant do that! and i dont want to format my computer! please help me to find another solution! please man!

Editing:
And what do you mean to use ccleaner with great care? how i know what to delete and what not? every time when i doing a registry scan in ccleaner i fix all the problems... I dont look at each ...

thanks a lot!

You could try a repair install, as explained in this tutorial: Repair Install

If this doesn't work, a clean install it is then and a salutary reminder of the damage so-called registry cleaners can do to your computer.

I'm pleased you heeded my advice on that score. :)

ok man thank you! i'll try it dont lock the thread please!

And what do you mean to use ccleaner with great care? how i know what to delete and what not? every time when i doing a registry scan in ccleaner i fix all the problems... I dont look at each ...

seavixen32 said:

You could try a repair install, as explained in this tutorial: Repair Install

If this doesn't work, a clean install it is then and a salutary reminder of the damage so-called registry cleaners can do to your computer.

I'm pleased you heeded my advice on that score. :)

thank you a lot bro! i was repaired my windows 7 and the problem was fixed!
now i doing a registry scan in CCleaner.
its found 40 problems. what to delete and what not?
I dont want to get computer\registry problems again...

You've got a clean system so I think you should learn from your previous mistakes and leave the registry cleaners alone - for the sake of your sanity if nothing else. :)

Use CCleaner by all means to improve computer performance, but leave the registry option alone. 40 orphan registry keys out of the million or so you have is not going to make one iota of difference to your computer's performance.

Forget "cleaning" your registry and just enjoy your computer.