hi guys thanx for the responses..i couldnt get restore to work..the error remained and i havent installed bitdefender..the operating system is genuine..might be a little out of date but just by about a month or so..i will upload pics of the messages in my next post within 24 hours
here is the print screen
Can you elaborate on why System Restore did not work for you?
Did you do one from memory or did you use this tutorial? https://www.sevenforums.com/tutorials/700-system-restore.html
Run this while you are waiting: SFC /SCANNOW Command - System File Checker
And please! run Windows update. If you are unsure how just ask.
Go to: Control Panel\All Control Panel Items\Windows Update in the left pane menu you will see, second one down, Check for updates, then let it do its thing.
Post back if there are a lot of updates, and you are unsure of what to install, but generally you will do most of them especially ones for OS, and Security.
In the searches I've done so far everything suggests it's probably a Malware issue.
I'd start running scans for Viruses and Malware.
What Anti-Virus and/or Anti-Malware programs do you use?
Have you scanned for viruses and malware?
yes i have done scans multiples of times with updated virus definitions and about restore point there was one created for later dates none for before it thats why i couldnt do it..i will update my system shortly..i use Eset Smart Security 5.0.93.0
no havent seen any of those
Quote