Not responding


  1. Posts : 4
    Windows 7 Home Premium 64bit
       #1

    Not responding


    I noticed recently I see the screen below when an application is not responding instead of the 2nd one below. How can I fix this so that the normal not responding screen shows again?
    Not responding-not.png

    Attached Thumbnails Attached Thumbnails Not responding-not.png  
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    Welcome to Windows Seven Forums.

    I think you'll find the first screenshot refers to a specific program that is not responding, whereas the second one refers to Windows Explorer, which is an application in its own right.

    More importantly, are you receiving these warnings on a regular basis, which if you are, suggests there's something wrong with your computer.
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I do not receive these on a regular basis. I get the first message shown for which any program is not responding. Like if internet explorer or explorer or ccleaner does not respond, I get the first one. But on my other win7 computer, I get the second not responding screen. I do not have a choice to restart the program.
      My Computer


  4. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #4

    That suggests there is a problem with Windows Explorer on your other Windows 7 computer.

    You may want to consider a Repair Install, as described in this tutorial.

    Repair Install
      My Computer


  5. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Would there be any easier way to fix this? Because this only happens every once in a while. But it doesnt only happen to one particular program. It happens to any random program I might be using. Is there any way to reset like the not responding porgram or could error reporting be a problem because I dont get an option to check for solutions?
      My Computer


  6. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #6

    You could try carrying out a Clean Boot as a way of troubleshooting the problem, it certainly would be less dramatic than a Repair Install.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    It's getting very late this side of the pond, so I'm closing down now, but others closer to you may well respond.
      My Computer


  7. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    I am going to try the clean boot on my next restart. I forgot to add that this issue isn't present on the other accounts.
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #8

    ilovecomputers,

    The next time you get that message, BEFORE clicking, then:

    WIN | type RESMON | ENTER | CPU tab |
    there will be an entry there in RED. , rigit-click on that entry |
    choose Analyze Wait Chain. | work your way down that wait chain to the very bottom |
    take note of the offending process | choose to End Process

    Let us know what process was the offender.

    That's one approach.

    Another is:
    Your problem is caused by software that you installed that is running when you are logged in.

    To help us diagnose this problem, then:

    Install CCleaner:
    CCleaner - PC Optimization and Cleaning - Free Download

    list of STARTUP PROGRAMS

    CCleaner | Tools
    icon | Startup button | Windows tab |
    click on Save to text file button (bottom right side) |
    accept Startup.txt as file name | SAVE button

    list of SCHEDULED TASKS

    CCleaner | Tools
    icon | Startup button | Scheduled Tasks tab |
    click on Save to text file button (bottom right side) |
    enter Scheduled Tasks as File name | Save button

    List of INSTALLED PROGRAMS

    CCleaner | Tools
    icon | Uninstall button |
    click on Save to text file button (bottom right side) |
    accept install.txt as File name | Save button


    UPLOAD the startup.txt file
    UPLOAD the Scheduled Tasks.txt file
    UPLOAD the install.txt file.

    HOW TO UPLOAD
    Post a File or Screenshot in Seven Forums
    ========================================================

    thanks,
    karl
      My Computer


 

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