Laptop taking ~10 minutes to load a user profile

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  1. Posts : 12
    Windows 7 Starter 32 bit
       #1

    Laptop taking ~10 minutes to load a user profile


    When I turn on my laptop it will load fine until the user profile screen. If I click my profile first (it's password protected) then it just hangs there and loads nothing (not even the password prompt box). If I load a user profile without a password first it will load, but that takes about 10 minutes to load, when it is loaded I can log out of that profile and log into mine.
    It started about a month ago. The only thing I installed then was a flash player update, but I uninstalled that...
    I was told by a friend that "the fix to that is reformatting the laptop, as the Registry and OS files are badly damaged."

    Is that true and if so could it be fixed without needing to reformat the laptop?
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    Uninstalling a Flash update shouldn't corrupt your computer to that degree.

    You may have malware on your computer.

    Try a full scan with Malwarebytes.

    Failing that, your user profile may be corrupted so you could try creating a new one.

    If you still have a restore point available at a time before you installed Flash, you could try a system restore to that point.
      My Computer


  3. Posts : 12
    Windows 7 Starter 32 bit
    Thread Starter
       #3

    I was meaning that was the only thing I installed around that time. I have scanned my laptop a few times since then and nothing shows up. I have did a boot scan as well and found nothing.
      My Computer


  4. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #4

    It sounds like it could be malware as Seavixen suggest. It could also be some file curruption as your friend suggested. You could try the System File Schecker to see if that finds any currupted files. If there are files it can't fix, I would try a repair install next. Tutorials for both linked below.

    SFC /SCANNOW Command - System File Checker
    Repair Install

    EDIT: Almost forgot the simplest solution of all. See if you have a system restore point for before the problem started.

    System Restore
      My Computer


  5. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #5

    Did you try a new user profile?

    I was also going to suggest a repair install, but Petey has already mentioned it and posted the link for you.
      My Computer


  6. Posts : 3,300
    Win7 Home Premium 64x
       #6

    Slow startup can also be caused by driver issues.

    A good quick test is to see if the hang still happens in Safe-Mode: Safe Mode

    If it does, You can use Driver Verifier to test your system for any problems: Driver Verifier - Enable and Disable

    In case its software related, there is a tutorial on the win7 SFC Scannow : SFC /SCANNOW Command - System File Checker
      My Computer


  7. Posts : 12
    Windows 7 Starter 32 bit
    Thread Starter
       #7

    I am doing the sfc scan now and will report back on that. I did create a new profile and now it seems to only take a minute or two for the user profile (any of them) to load...why has the time decreased so much?
      My Computer


  8. Posts : 12
    Windows 7 Starter 32 bit
    Thread Starter
       #8

    The scan has finished and it says
    "Windows Resource Protection did not find any integrity violations."
      My Computer


  9. Posts : 3,168
    Windows 10 64bit
       #9

    Have alot of applications at startup?Could be that there's to many startup items. Type msconfig in the search bar in the windows start button window and open it up.Then check in the tab called startup and see what's there and list what's in it,could be some apps you don't necessarily need to run at start up that could be causing slow downs.Once you decided what you don't need you can take of the check next to the application that you don't need starting at system boot.
      My Computer


  10. Posts : 12
    Windows 7 Starter 32 bit
    Thread Starter
       #10

    I have 9 applications starting:
    Winstron Hotkey APP
    Intel(R) Common User Interface
    Intel(R) Common User Interface
    avast! Antivirus
    Microsoft Security Client
    Microsoft Windows Operating System
    Gadwin PrintScreen
    Skype
    DAEMON Tools Pro
      My Computer


 
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