Unable to log onto my user account!


  1. Posts : 4
    Windows 7 Ultimate 32-bit operating system
       #1

    Unable to log onto my user account!


    I have an admin account, and a guest account. I am able to log onto my guest account but not my admin account.

    I am unable to delete my admin account whilst being on the guest account, even though the guest account is an admin.

    I am also unable to create a new user account as the error message says, 'The specified account name is not valid, because account names cannot contain the following characters: /\[}":;|<>+=,?* ' although my chosen account name does not include any of these characters.

    Also, when I go onto registry and change my profile list (remove .bak etc), when I load up the user profile again, the error 'unable to load profile' comes up

    Please help
      My Computer


  2. Posts : 72,046
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Brad, and welcome to Seven Forums.

    If you have a restore point dated before this started available, then you could do a system restore at boot with that restore point to hopefully fix this.

    If it's a "guest account", then it would not be an administrator account.

    Hope this helps for now,
    Shawn
      My Computer


  3. Posts : 4
    Windows 7 Ultimate 32-bit operating system
    Thread Starter
       #3

    It wont let me do a systems restore as there is no saved point. It is my parents laptop so im unaware of what they have done. Is there any more possibilities ?
      My Computer


  4. Posts : 72,046
    64-bit Windows 11 Pro for Workstations
       #4

    You will need to talk to your parents and have them do it from their administrator account. We cannot help you bypass their security.
      My Computer


  5. Posts : 4
    Windows 7 Ultimate 32-bit operating system
    Thread Starter
       #5

    no their wanting me to fix it. I know their passwords to their user accounts as I use their laptop to do college work. are there any more solutions on how to fix this?
      My Computer


  6. Posts : 20
    Windows 7 Home Premium 64bit Service Pack 1
       #6

    does the admin account have a password on it that you have forgotten?
      My Computer


  7. Posts : 4
    Windows 7 Ultimate 32-bit operating system
    Thread Starter
       #7

    no it doesn't
      My Computer


 

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