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Windows 7: Error 80070641 + unable to open some programs

07 Jun 2012   #11

Windows 7 x64

It's asking for the Image Mastering API. What's that?

Opps, I forgot my old laptop is XP. I found a download.

My System SpecsSystem Spec
08 Jun 2012   #12

Windows 7 x64

I've been at this for about four hours now, so any additional help you can give would be very much appreciated.

Windows & USB-DVD tool cannot be installed on my Windows 7 laptop because of the Windows Installer Service problem that I've been having. I downloaded the iso file onto another DVD from a Mac. (Actually, it was downloaded then burned to the DVD.) I then tried to run this DVD and got a message that "Windows cannot open \Sources\install.wim." (error 0x8007000D) After researching that a bit, I found something that said the DVD is probably not good, so I copied the iso folder to a backup drive connected via USB. I was going to use that file to create a bootable disc on my old laptop.

I can't use the USB-DVD tool on that computer, however, because I do not have a thumb drive that holds 4 GB. (And I read that it has to be a thumb drive -- other backup devices will not, and did not, work.) So, then I figured I needed an ISO burn program for Windows XP and found Burn to Disc. After a couple of hours, I was able to get this installed, but it came with a bunch of other garbage I really don't want, so I did a custom install without the other stuff. Unfortunately, I think that is why the program failed to start -- it could not find MSVCR100.dll. (I tried re-installing, but I still came up with the same error.)

I've done all I know how to at this point. I'm going to see if a techi I used before will create the bootable disc for me. If the Mac disc is bootable and you think I'll still have problems with a bootable disc created from Windows, please let me know.
My System SpecsSystem Spec
08 Jun 2012   #13

Windows 7 x64

Okay. I created what I think is a bootable USB. I started the installation and got to step 10 -- checking compatibility. I don't understand the first message. It says the "current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade."

Does this mean that I do have SP1 on my laptop but not in the iso file? I did check that before I started this whole process.

I'm going to try to download the iso file for Windows with SP1. If my interpretation is incorrect, please let me know.
My System SpecsSystem Spec

09 Jun 2012   #14

Windows 10 Pro X64

If you typed that message correctly it says the DVD is at SP1 while the computer is not. Apparently they need to be at the same Service Pack level.

As long as your data is backed up, do a Clean Install instead of a Repair Install. That doesn't care what is on the computer or DVD. The main difference is you boot the DVD rather than run it from a booted Win 7.
My System SpecsSystem Spec
10 Jun 2012   #15

Windows 7 x64

After many hours of trying to get a bootable DVD, I actually ended up making a bootable USB thumb drive. The repair took about 3.5 hours, and my data survived. I had to run setup on my tax programs, and I'm still working with QuickBooks. Firefox has a couple of issues (can't download some files like .NET Framework 4 or view pdf files), but otherwise I think the repair worked.

I still don't know what caused all of this, but a lot of it seems to do with compatibility. I would blame compatibility on all of it if IE had worked with the problems as Word and Excel did. Anyway, I'm not quite certain everything is set, so I'm going to leave this open for now.
My System SpecsSystem Spec

 Error 80070641 + unable to open some programs

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