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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    That's the first time I've heard that one.... let me check.....

    Have you tried creating the recovery disks yet? (which you should have done when you first got the machine)
    OK - downloaded the manual, and it says this....
    1. Turn off your computer.
    2. Hold down the 0 (zero) key on the keyboard and turn on your computer.
    3. When “TOSHIBA Leading Innovation >>>” appears, release the 0
    (zero) key on the keyboard. A menu appears.
    4. Follow the on-screen instructions.

    Are you saying that you don't get the “TOSHIBA Leading Innovation >>>” ??
    If so, then your MBR has been re-written, and broken the recovery capability - there is unlikely to be anything that we can do about it here.

    Try creating and running the REG file as I described above - see if it works.
      My Computer


  2. Posts : 14
    windows 7 home premium 32bit
    Thread Starter
       #22

    ok thanks guys the recovery worked, what they fail to tell you is that you must hold down the zero key ON THE TOP OF THE KEYBOARD not on the right numerical keys. thanks again for all your time and help i really do appreciate it, cheers
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #23

    All well that ends well :)
    is your basic problem gone ?
      My Computer


  4. Posts : 14
    windows 7 home premium 32bit
    Thread Starter
       #24

    yes mate, everything is back to normal
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    Great! - thanks for the resolution ( and I agree, they might at least tell you to use the 'alpha' keys rather than the 'numeirc' keys... I don't think I'd have guessed!)


    Good luck!
      My Computer


 
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