New
#21
That's the first time I've heard that one.... let me check.....
Have you tried creating the recovery disks yet? (which you should have done when you first got the machine)
OK - downloaded the manual, and it says this....
1. Turn off your computer.
2. Hold down the 0 (zero) key on the keyboard and turn on your computer.
3. When “TOSHIBA Leading Innovation >>>” appears, release the 0
(zero) key on the keyboard. A menu appears.
4. Follow the on-screen instructions.
Are you saying that you don't get the “TOSHIBA Leading Innovation >>>” ??
If so, then your MBR has been re-written, and broken the recovery capability - there is unlikely to be anything that we can do about it here.
Try creating and running the REG file as I described above - see if it works.