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Windows 7: windows failed to load critcal driver is missing or!

22 Jun 2012   #1

windows 764 bit
windows failed to load critcal driver is missing or!

hi, basically I have an Acer Aspire 5738Z notebook it was going a bit slow recentley so I decided to wip it clean and start again, before I even had the chance to think about rebooting it the wholoe thing shutdown and failed to boot. I thought this was my chance to wipe the whole think clean (using Alt+F10, acre Erecovery management) so I started doin it and after 17 long hours of the progress being stuck on 82% I decided it was time to turn of the computer and try it again, which I did and the whole thing was completed fine but when it restarted it came up with the message "windows failed to load a critical driver is missing or corrupt" and attempted to restart and try again only to be greeted with the same message again!

I have no windows 7 DVD but after a few hours of scratching my head I realized that my brother has the exact same laptop so I made a system repair disk from his laptop to use on mine... only to find that "startup repair cannot fix this computer automatically" and now it boots up but gets stuck on the windows logo screen and I've currently been there for almost 3 hours!

Can anyone help me please the laptops only a year old and I can't really afford the cost to get it fixed professionaly any help would be greatky appreciated... Thanks in advance guys!

My System SpecsSystem Spec
22 Jun 2012   #2

windows 764 bit

My System SpecsSystem Spec
22 Jun 2012   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1

Be patient, we are all volunteers.

Sometimes it takes running Start Up Repair 3 times. See what that does for you.
My System SpecsSystem Spec

22 Jun 2012   #4

windows 764 bit

Just don't want the post to get lost before its seen :)

I've tried it 9 times altogether and keep getting the same message "startup repair cannot fix this problem automatically"
My System SpecsSystem Spec
22 Jun 2012   #5

Win7 Home Premium 64x

If you were wiping the HDD in the first place to do a clean install, then you can follow this tutorial: Clean Reinstall - Factory OEM Windows 7

Otherwise, i am confused on the wording you are using:
so I decided to wip it clean and start again,
I would use one of these ISO's instead of a repair disk. Just make sure you get the same version as you were using prior to this.
My System SpecsSystem Spec
23 Jun 2012   #6

Windows Home Premium, 64 4.096 bit

Call Acer and tell them you want a bootable disk for the O/S as well as a Drivers disk. Dell tried the same crooked stunt with me. I was missing the driver to allow my modem to connect to the net. It had been preinstalled but when I reinstalled the O/S this driver was missing and could only be acquired from a Drivers disk. When I contacted Dell I was told they could fix the problem if I paid them $50.00. When I mentioned lawyer the disks arrived by courier. These criminal type organizations are always trying to scam money out of you for problems they create.

Go get 'em and don't take no for an answer.
Powell Lucas
My System SpecsSystem Spec
23 Jun 2012   #7
Microsoft MVP


Get the superior Clean Reinstall without the Acer crapware which throttles Win7.

When you boot the latest installer provided in tutorial delete all partitions as they're not needed any longer. If install fails, truly wipe the HD using Diskpart Clean Command.
My System SpecsSystem Spec

 windows failed to load critcal driver is missing or!

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