Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Your computer is locked. Metropolitan police

27 Jun 2012   #31


ok kool
my laptop is running very well.
mite set up times for a scan to keep it protected

My System SpecsSystem Spec
29 Jun 2012   #32
Stuart Farmer

7 64 bit

I had the same problem on my laptop (running XP) yesterday.
This is how I easily fixed it:

1) Rebooted the laptop, pressing F8 contantly until you get the black screen.
2) Select "Safe Mode with Networking" (I'm on a network)
3) Download and run Malwarebytes from here
4) It found 7 problems (including Trojans) which it fixed

All is now OK!
My System SpecsSystem Spec
29 Jun 2012   #33
Microsoft MVP


Thanks for reporting what worked, Stuart. I had suggested that for Matt in my first post.
My System SpecsSystem Spec

29 Aug 2012   #34

windows 7 home premium 32 bit
I did all of the above and my laptop is still locked!

Hello, please help me. I followed through this thread and did everything as directed and my computer is still locked. I am somewhat tech savvy, my computer is covered by f-secure. Thanks , Susan
My System SpecsSystem Spec
29 Aug 2012   #35
Microsoft MVP


What were the results of Malwarebytes run in Safe Mode, and Windows Defender run from boot CD?

Then work through the other steps if necessary in the link in my signature below to Fix Unbootable Win7
My System SpecsSystem Spec
29 Aug 2012   #36

7 x64

Never Mind
My System SpecsSystem Spec
25 Sep 2012   #37
Dave the Rave

Windows XP Professional

Quote   Quote: Originally Posted by Hanna 1 View Post
You can RUN WDO by booting cause it's offline, but you can not istall it alongside as you said whit MSE. Win7 came bundeled with defender but Microsoft decided to replace it with MSE. So when you download an install MSE, the latter take advantage and stops defender. Defender will be back with win8 later with the RTM release.
Take in consideration what GREG adviced to.
Hi, first time on the forum. A few of my good friends have had the above ransomeware virus on their 7 and (older) Vista PCs. Started in "Safe MOde" and tried the simple winlogon fix - no joy. Went further in to the registry to look at :
HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Run

and "above" \RunOnce

Each had been seperately used to start an unknown program on various PCs. No point in naming it as the name changes every time. Main point is that if you see some peculiar *.exe file quoted in "*\run" or "*\RunOnce", then be suspicious. Simple thing to do is to modify the string by putting a # at the beginning of the suspicious string. This basically says to Windows "ignore this". That way, you won't delete something you really need. Restart your PC and see what has happened. BTW, if any string refers to WMP*, this is a Media Player reference, so is OK. Additionaly, if you find a very oddly named folder in the %system%root, or in %system%root\ProgramData areas, take a look inside when in Safe Mode. There will almost certainly be two HTML files, one of which will be the main body of the lockout screen on normal boot, i.e. "Metropolitan Police" etc.


After this, run WDO, AND Malware Bytes - GREAT ADVICE FROM OTHERS ABOVE.
My System SpecsSystem Spec

 Your computer is locked. Metropolitan police

Thread Tools

Similar help and support threads
Thread Forum
locked out of my computer
I am locked out of my computer, and i don,t have the password reset disk or the original windows cd, i found out that i can reset it or bypass it by using Windows Passwor Key, but i need a full version, demo does not do anything, does anybody know where i can get it for free???? Please let me now....
General Discussion
locked out of my computer
ok so i put on a long password and i forget it and i didn't make a password reset disk and my account is the only one on the computer model fx6802-07c windows 7 os anyone know how i could reset the password only
General Discussion
Metropolitan Police ransomware - advice requested
Hello and sorry for the cross-post. I didn't get much joy on the General forum. Hello, I suffered the infamous Metropolitan ransomeware infection today. After a lot of reading and restarts I managed to track down the source of the infection: it was not in HKLM but in HKCU under...
System Security
Been locked out of computer can't log in
Typing this on phone sorry for being curt I set up a pw on my admin account yesterday and when I turned on my comp today it said invalid username or pw when it got to the welcome screen before I even entered anything in. It says "kiosk" not even the name of the account I want to log in to. My...
General Discussion
locked up computer
My computer is locking up whenever anyone tries to take any files out of my shared folder, it also does this on games whenever i try to get on LAN it just freezes and i have to kill it. i have tried switching my switch out for a router. it seemed to work but the same thing happend in like a day....
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:49.
Twitter Facebook Google+