Directory and files there but can't delete, move or rename

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  1. Posts : 6,285
    Windows 10 Pro X64
       #1

    Directory and files there but can't delete, move or rename


    The folder C:\ProgramData\Microsoft\Windows\Start Menu\Favorites\Hijack This is really there. I can open it in Windows Explorer and click on the links in it and they work.

    If I try to delete, rename or move it I get an error.

    From a Command Prompt, I get an error when I use the dir command:
    >dir "C:\ProgramData\Microsoft\Windows\Start Menu\Favorites\Hijack This"
    Volume in drive C is D370_C
    Volume Serial Number is C89E-70E8

    Directory of C:\ProgramData\Microsoft\Windows\Start Menu\Favorites

    File Not Found
    If I do a dir of Favorites, it shows the Hijack This folder being there.
    >dir "C:\ProgramData\Microsoft\Windows\Start Menu\Favorites"
    Volume in drive C is D370_C
    Volume Serial Number is C89E-70E8

    Directory of C:\ProgramData\Microsoft\Windows\Start Menu\Favorites

    06/27/2012 09:40 PM <DIR> .
    06/27/2012 09:40 PM <DIR> ..
    03/25/2011 07:15 PM <DIR> Bookmarks Toolbar Folder
    03/21/2011 08:09 PM <DIR> Florida
    03/21/2011 08:09 PM <DIR> FPL
    03/21/2011 08:09 PM <DIR> Fun Latin
    03/25/2011 08:33 PM 141 Get Bookmark Add-ons.URL
    07/27/2011 08:17 PM 211 Google.url
    03/21/2011 08:09 PM <DIR> Hijack This
    03/21/2011 08:09 PM <DIR> Hobbies and Lifestyles
    Trying to delete from Windows Explorer gets this error:

    Directory and files there but can't delete, move or rename-hjtnotthere.jpg

    Tried LockHunter and it says it's not locked but does not allow me to Delete it.

    I'm stumped, any ideas?
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    Try Unlocker. It might be the same as LockHunter, but it seems worth a try. Just be careful to deselect the crapware that it wants to install. See this post.
      My Computer


  3. Posts : 5,092
    Windows 7 32 bit
       #3

    Try opening Explorer then look in Task Manager to make sure it's the 64 bit Explorer. If somehow you are launching 32 bit versions then you will get system folder redirection kicking in.

    If Explorer is 32 bit it will have the '*' in Task Manager.
      My Computer


  4. Posts : 4,049
    W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
       #4

    Are there any "invisible characters" in the folder name (e.g. extra spaces or weird characters at the end)?
      My Computer


  5. Posts : 6,285
    Windows 10 Pro X64
    Thread Starter
       #5

    explorer.exe - no * so 64 bit.
    There is a trailing blank (x'20') but I've tried specifying that from various places, still no joy.
    I'll give Unlocker a try as LockHunter is not doing me any good.

    If nothing else, maybe I can find a program that will allow me to edit the file structure as it exists in the NTFS file system. Anyone know of one?
      My Computer


  6. Posts : 6,285
    Windows 10 Pro X64
    Thread Starter
       #6

    Installed Unlocker but it never shows in the right click Context Menu.
      My Computer


  7. Posts : 5,092
    Windows 7 32 bit
       #7

    Ztruker said:
    Installed Unlocker but it never shows in the right click Context Menu.
    Did you install the 64 bit Unlocker? There's distinct 32 and 64 bit versions since it's implemented as a DLL.

    64 bit Explorer can't load 32 bit DLL shell extensions.
      My Computer


  8. Posts : 5,092
    Windows 7 32 bit
       #8

    Hmm I just tried to open ProgramData\Favorites on my 32 bit system and got an Access Denied. Maybe it's a take ownership issue? Dunno' since I only use Start Menu when forced into it. :)
      My Computer


  9. Posts : 1,814
    XP / Win7 x64 Pro
       #9

    Have you tried doing any of this in Safe Mode?

    What was the genesis of this issue? Were you just trying to remove HiJack This one day? Or was there malware you might have contracted that warranted the install of HiJack This and now you can't remove it?
      My Computer


  10. Posts : 6,285
    Windows 10 Pro X64
    Thread Starter
       #10

    That was it, needed the 64 bit version. Installed it and was able to delete the folder..... Many thanks
      My Computer


 
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