New
#21
msabet,
you have failed to complete your system specs.
You must work with us.
Please complete your specs.
If you do not desire to cooperate, then say so and I will withdraw.
Rather than stretch this out any longer I would back up your files externally and follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7. Everything you need is in the link. Read it carefully and ask back any questions.
Then stick closely with the methods given to set up and maintain your system, watch your downloads to keep unwanted freeloaders and infection out, run MSE with the Windows Firewall kept updated, and run Malwarebytes free scanner Full Scan monthly.
When you get done doing what greg has suggested and things are working as they should use this little program for your specs.
It's at the bottom of karl's post
Speccy - System Information - Free Download