Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows will not boot up

03 Jul 2012   #1

Notnsure windows premium 64bit I think
Windows will not boot up

Bought this asus laptop new December 2011 - used very little - everything time I am on broadband check for updates as it wasn't updating automatically. Then started getting warning that operating system wasn't valid so went through the procedure to authenticate it with the license number on the underside. Turned the laptop off with shut down the other night and now it won.t boot up windows. It says uploading windows files and then goes two a blue screen with a small bird, squiggles etc. A large cursor is there but nothing else.
Have tried repair and it just goes back to same screens, it won.t boot up to Safe Mode Have tried various F buttons and it just keeps going back to blue screen.

This laptop was bought from Argos - 12 month guarantee - is this a warranty thing or, as the laptop itself appears to be working ok will they say it is software and not their problem?
Or is there anything I can do tos rectify it.
Any help would be appreciated.

My System SpecsSystem Spec
03 Jul 2012   #2

Windows 10 Pro X64

Can you get to the Advanced Boot Options Menu (Safe Mode Menu)? If so, try Last Known Good Configuration (advanced).

Any chance you can take a picture of the blue screen with a small bird and post it here using a digital camera? I've never heard of anything like that and would like to see exactly what you mean. Once you have the image saved to your computer, click on the Paperclip Icon next to the Smiley Icon. In the Manage Attachments window, click Browse and navigate to where you saved the image and select it.
Click the Upload button.
Close the Manage Attachments window.
Click on the Paperclip Icon again and select the image you uploaded. It will be placed in your post.
My System SpecsSystem Spec
03 Jul 2012   #3
Layback Bear

Windows 7 Pro. 64/SP-1

This could be a infection. I surly want to see this bird thing also.
Please fill in your My System Specs completely. That will help us help you.
My System SpecsSystem Spec

03 Jul 2012   #4

Windows 7 Home Premium 64bit

Quote   Quote: Originally Posted by Layback Bear View Post
This could be a infection. I surly want to see this bird thing also.
Please fill in your My System Specs completely. That will help us help you.
Also have you tried contacting your manafactorer? Try and go to your local Computer Store and see what they can doo.
My System SpecsSystem Spec
03 Jul 2012   #5


The blue screen with bird and fleur de lis squiggles is likely the Win7 start screen the cursor is hanging upon.

Work through these steps for Troubleshooting Windows 7 Failure to Boot.
My System SpecsSystem Spec
05 Jul 2012   #6

Notnsure windows premium 64bit I think

I can't seem to do anything - can't get into safe mode or any other screen. Always just comes back to the Windows 7 Start Up Screen with cursor hanging

Aspire 5553
AMD Phenom11 x 4 Mobile Processor N930 (2GHZ)
Radeon 4250 graphics
3GB DDR3 Memory
DVD Super Multi DL Drive

Any help, please
My System SpecsSystem Spec
05 Jul 2012   #7


Did you read the steps in the tutorial. Are you booting the required disks correctly?

How to Boot your Computer from a Bootable CD or DVD
My System SpecsSystem Spec
06 Jul 2012   #8

Notnsure windows premium 64bit I think

Have tried changing boot order to CD-RAM and also tried USB Rescue (this kept coming up with an error when trying to write iso file to Kingston usb flash drive)

I think I have tried everything now - always the same screen appears when attemptin to get in to safe mode, safe mode with networking, restore to previous point, created bootable cd - tried to create usb rescue disc.

Not sure what else to try
My System SpecsSystem Spec
06 Jul 2012   #9


Then try writing the Win7 installer ISO to flash stick using Steps 1 and 2 in Clean Reinstall - Factory OEM Windows 7.

Boot the flash stick to do repairs, rescue files or if necessary Clean Reinstall by tapping the Acer F12 one-time BIOS boot menu key at boot, choose USB stick to boot.

Try also running Acer Factory Recovery from boot: Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load

You said in OP you have an Asus, now I see you posted specs saying it's an Aspire. Have you contact Acer tech support which is included free along with a full parts and replacement warranty for one year?
My System SpecsSystem Spec
06 Jul 2012   #10

Notnsure windows premium 64bit I think

Thank you for your help. I think I will contact Acer on Monday and see what they have to say. Apparently I should be able to access erecovery with Alt and F10 during start up but this doesn't work either.
It is still under warranty so it is best that I try them.
My System SpecsSystem Spec

 Windows will not boot up

Thread Tools

Similar help and support threads
Thread Forum
Dual boot windows vista and windows 7 boot error winload.exe
I am trying to dual boot with 2 different hard drives and 2 different systems. One is Vista x64 and the other is Windows 7 Professional 32-bit. After installing the hard drive with Windows 7 which came from a different computer, I used EasyBCD to configure the boot order. Windows vista still works,...
Installation & Setup
Win 7 , Ubuntu dual boot, windows wont boot, startup disk doesnt help
Hi a couple of months ago my system crashed, windows 7 wouldnt boot, and I misplaced my installation disk. I had the problems several times since obtaining the computer several years ago. (Lenovo IDeaPad y450). I attributed the problem to what I believed was a bad hard disk, so I replaced it with a...
General Discussion
Windows boot fail: Boot selection failed because a required device is
Hi there, I've recently built a new rig and I've had continuous problems trying to boot. I have two HDDs and one SDD. It seems when the two HDDs are plugged in, i can sometimes boot ok, and most times i get: Or Please select a boot device, or something to the affect. I've updated to the...
Hardware & Devices
Windows 7 Crashes at Boot Manager after Deleting Windows 8 Dual Boot
Hi all, I followed some instructions to remove the Windows 8 Dual Boot by just deleting the Windows 8 Partition and that there was no need to edit the boot menu as everything will be done automatically after restart. Now, when I tried to reboot my computer, the computer hangs at the screen...
General Discussion
Dual boot Windows 7 pro and Windows Server 2008 - boot loader
Hey guys i installed windows 7 and windows server 2008 in different partition. I first installed windows 7 and then installed windows server 2008.(I dont know if that makes much of a difference). However , -----after installing the server i could not see the windows 7 in my boot loader so i had...
Installation & Setup
windows7 wont boot past windows splash screen - will boot to safe mod
WIndows 7 premium home version on a lenovo laptop freezing at splash screen. I can boot into safe mode just fine. Whereby I have to run a system restore back to an older date but the issue still comes back up and this seems to be especially true when trying to wake it from sleep mode. beyond the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:29.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App