Killing in Regedit : Legacy key; MBAMPROTECT (NOT)

rundwald · 04 Jul 2012

I want to completely remove M'bytes as thre seems to be problems arisen from having installed the full version over the free one

I have read an old thread on the matter of removing legacy keys from the registry, and have, at least I thought I had

:), followed the advice given. Clearly I must be missing something.

I have attached four grabs, that I hope may give some clue to my errors.

On my system I am sole user with admin privileges, and there is a separate administrator account too.

I hope you can help.

DustSailor · 04 Jul 2012

Just use a free uninstaller like Revo.
You may have to install the free Malwarebytes version again. Uninstall it in revo, click uninstall, and select Advanced uninstall. delete every extra key you come across.

Failing that, I'd use Ccleaner's registry cleaner to take out any extra keys it finds.

However, I wouldn't use it to clean out the whole registry, as often it will delete a key you use, such as MS Silverlight keys, and more. Only check Malwarebyte keys to delete.

Layback Bear · 04 Jul 2012

Could you explain the problems you were having with MAM Pro?

Sir George · 04 Jul 2012

rundwald said:

I want to completely remove M'bytes as thre seems to be problems arisen from having installed the full version over the free one

I have read an old thread on the matter of removing legacy keys from the registry, and have, at least I thought I had

:), followed the advice given. Clearly I must be missing something.

I have attached four grabs, that I hope may give some clue to my errors.

On my system I am sole user with admin privileges, and there is a separate administrator account too.

I hope you can help.

See if the information provided at the following site helps;

Unable to perform a full scan... - Malwarebytes Forum

Be sure to read the procedure listed under Windows Vista & Windows 7.

Layback Bear · 04 Jul 2012

I'm still at a loss. I have never had a problem using MAM free or the Pro I use now.
If I did want to remove it I would use REVO. I do quick scans most every day and long scans every week with no problems.

Cookieman · 05 Jul 2012

MBAM is an excellent program to have around. However if you are intent on uninstallation and you are hitting problems with removing the program via the control panel then try the removal tool. The tool for removing MBAM was created by its authors. You can grab a copy of the tool here

http://www.malwarebytes.org/mbam-clean.exe

Hope this helps!

DavidE · 05 Jul 2012

I agree with Sir George and Cookieman to use mbam_clean.exe to uninstall Malwarebytes.

Also, there is no need to uninstall/re-install when changing from the free version to the Pro version.

In the installed free version you can register the MBAM Pro Key and ID and that will unlock (enable) the Pro features.

rundwald · 05 Jul 2012

@DustSailor
I had used Revo in advanced mode. Ccleaner did not bring anything reacted in the registry.
Layback BearAlthough Pro had been installed some while back, I was getting warnings that database was more than seven days out of date despite the protection showing ON.
@Sir George
As M’bytes is uminstalled, I am guessing that to use the link the utility I will need to reinstall M’bytes Pro?

DavidE · 05 Jul 2012

You do NOT need to reinstall M’bytes to use the mbam_clean.exe.

DavidE · 05 Jul 2012

Regarding your issue with out of date warnings:
Did you setup/check that you have automatic updates scheduled ?
Do you logon with a Standard (not Admin) account when you get this warning ?