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Windows 7: win 7 crash when copying on other hd than C:

07 Sep 2009   #1
silent2k

windows 7 64 bit
 
 
win 7 crash when copying on other hd than C:

i have had this problem with the RC version and now with the Version 6.1.7600 Build 7600.

when trying to copy more than one or one bigger file to a drive that is not C: my system begins to become very slow, the cpu usage explodes and my only options are a reboot via the reset button.

i have one internal drive that is split into two logic partitions. windows is on c:, d: is practically empty. my external hd is connected via usb and has the same problems.
my dvd drive works fine.

i updated all drivers i can think of. the drivers for my motherboard (chipset) are older than the generic windows drivers and only exist for vista 64. i used them nevertheless, but the problem still exsist.

i also disabled every power saving feature i could find, but it didn't help.

i don't know what to do else then switching back to windows xp, if i don't find a solution.


My System SpecsSystem Spec
.
07 Sep 2009   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

You said logical partitions. You should have at least one primary partition (you can have up to four primary partitions, so I'd make the second partition a primary as well).

Also, I went to the MSI website and found the K9A2 Neo-F - it's the closest thing I could find to the MB you listed in your system specs. Is that what you have? Did you install those Vista x64 drivers in compatibility mode? Have you contacted MSI for support (they do have audio drivers for Win 7, so maybe they are working on drivers for everything else)? Are you running RAID? Did you install all of the drivers on the MSI website?
My System SpecsSystem Spec
07 Sep 2009   #3
silent2k

windows 7 64 bit
 
 

i used these drivers:

MSI Technology GmbH - Insist on the Best
(german page, but most of it is english anyway)
i used the system and hd sound drivers.

the primary partition is c:.

don't exactly know if d: also is a primary partition, but i guess it is not. whats the best way to change that?
edit : i don't want to use 2 OS, so i don't think that is an option.
My System SpecsSystem Spec
.

07 Sep 2009   #4
kegobeer

Windows 7 Ultimate x64 SP1
 
 

You should install all of the drivers that MSI provides. If they don't install, use compatibility mode to install them.

When I said primary - I was talking about how the partitions are created. Disk partitioning - Wikipedia, the free encyclopedia
My System SpecsSystem Spec
07 Sep 2009   #5
silent2k

windows 7 64 bit
 
 

okay. i installed all drivers.

i cannot reproduce the error when copying to either C: or D: .
so the problem only occurs with my external usb hdd.
My System SpecsSystem Spec
07 Sep 2009   #6
Snufffed

 

Quote   Quote: Originally Posted by silent2k View Post
okay. i installed all drivers.

i cannot reproduce the error when copying to either C: or D: .
so the problem only occurs with my external usb hdd.
On the USB HDD, does it have power cord or power from the USB ports?
if from the USB ports, do you use a Y cable?
if from the USB Ports, do you use Front or Back USB Ports?
My System SpecsSystem Spec
07 Sep 2009   #7
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Good to hear. Now we can try to fix why the external drive has issues. This could be a USB issue, or it might be a problem with the drive. Have you scanned the drive for errors? Is it an NTFS drive, FAT drive, etc etc? Have you tried using a different USB port? Have you rebooted since you installed the new drivers?
My System SpecsSystem Spec
08 Sep 2009   #8
silent2k

windows 7 64 bit
 
 

first of all, it worked fine with xp a few days ago and i can still read all files saved on it (e.g. play a video).

it is a ntfs drive. it is connected via a port on the back. it has its own power supply. the problem occurs with both removal policies it's now working with the "better performance" policy. it uses the windows driver. the driver date is 21.06.2006. version 6.1.7600.16385. i didn't find a newer driver.

the same problem occurs with my ipod. i tried winamp and mediamonkey.

i didn't try another usb port, but i'll do it now.
My System SpecsSystem Spec
08 Sep 2009   #9
kegobeer

Windows 7 Ultimate x64 SP1
 
 

If it's happening to other USB devices, then I'd say it's a driver problem. Possible culprits are the USB drivers and chipset drivers.
My System SpecsSystem Spec
08 Sep 2009   #10
Snufffed

 

Quote   Quote: Originally Posted by silent2k View Post
first of all, it worked fine with xp a few days ago and i can still read all files saved on it (e.g. play a video).

it is a ntfs drive. it is connected via a port on the back. it has its own power supply. the problem occurs with both removal policies it's now working with the "better performance" policy. it uses the windows driver. the driver date is 21.06.2006. version 6.1.7600.16385. i didn't find a newer driver.

the same problem occurs with my ipod. i tried winamp and mediamonkey.

i didn't try another usb port, but i'll do it now.
Same drivers here, same version. Port on the back are grounded better therefore have better power. You might try a new(er) CABLE.
Had one fail, it was the cable, nothing else.
almost all new slim HDD or devices they recommend rear USB ports.
My System SpecsSystem Spec
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 win 7 crash when copying on other hd than C:




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