Error message: Your profile does not open correctly


  1. Posts : 4
    windows 7 ultimate x64
       #1

    Error message: Your profile does not open correctly


    Don't know what i'v done but I get this message when I try to open Google and also when I try other programs. How do I fix it. My knowledge of computers is limited.
      My Computer


  2. Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Tinarosa, and welcome to Seven Forums.

    If you have a restore point available, then you could do a system restore at boot using a restore point dated before you got this error to hopefully fix it. :)

    Hope this helps,
    Shawn
      My Computer


  3. Posts : 4
    windows 7 ultimate x64
    Thread Starter
       #3

    Hi Shawn thanx for the advice unfortunately i do not have a restart point.
      My Computer


  4. Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       #4

    Are you able to create a new user account, and log on to it instead? If so, you could use that account instead, and copy what you want from the old account's folders.
      My Computer


  5. Posts : 4
    windows 7 ultimate x64
    Thread Starter
       #5

    My problem is that my knowledge of the computer is so limited as to be a non-starter. Any solution you might propose must be relayed to me in grade 1 language.
      My Computer


  6. Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       #6

    No problem. The tutorial below can help show you how to create a new administrator account for you to log in to afterwards to see how it works instead.

    User Account - Create
      My Computer


  7. Posts : 4
    windows 7 ultimate x64
    Thread Starter
       #7

    Great thanx will try it.
      My Computer


  8. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #8

    Hi Tinarosa, welcome to the Seven Forums.

    If I understand your question correctly you do not have issues with your user account on Windows but instead with your Google account.

    Are you possibly using Google Chrome browser? If so your data file could be damaged and you could try this:
    • Close Chrome
    • Go to folder C:\Users\Your_Username\AppData\Local\Google\Chrome\User Data\Default
    • Delete the Chrome data file. It's called Web Data:

      Error message: Your profile does not open correctly-chrome_webdata.png
      (Click image to enlarge)
    • Restart Chrome


    If you no longer get the error message, everything is OK. If you still get it come back and we'll look further.

    Please notice the Web Data file contains for instance stored passwords so be sure you remember those before deleting the file!

    Kari
    Last edited by Kari; 08 Jul 2012 at 17:12. Reason: Fixed typos
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:15.
Find Us