Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 Error Recovery help please

05 Aug 2012   #1

Windows 7 Professional 64bit
Windows 7 Error Recovery help please

Yesterday my computer was attacked by the Live Platinum Virus, I bought PC Tools and that removed the virus from my computer.

Now I am having trouble on starting Windows. I get the "Windows Error Recovery" screen on startup or restart. And now I also get a blue screen that says something about "dumping files" at the bottom, it goes by so quickly I can't read everything.

I've done some reading on the internet and most say that my registry has been compromised and to buy a registery cleaner. Is this correct? I am afraid to do anything, I don't want to lose what is on my harddrvie.

I went to system restore and chose a restore point but then was afraid if I did that I would any programs I had installed, like the PC Tools I just installed last night.

I am not to computer savy so any help will be much appreciated, thank you!

My System SpecsSystem Spec
05 Aug 2012   #2


Work through these steps for Troubleshooting Windows 7 Failure to Boot.

You should run the bootable AV scan to make sure all infection is out. Also post up the infection name in our Security forum for specialized scans for it, or google to learn this.

Once clean you may need to repair System files and/or the boot. Everything you need is in the blue link. Do not use PC Tools or other optimizer programs or buy anything else since we keep WIn7 running perfectly with freeware here.
My System SpecsSystem Spec

 Windows 7 Error Recovery help please

Thread Tools

Similar help and support threads
Thread Forum
bypassing windows error recovery
Hi, Is there anyway this can be bypassed - basically we have windows units are to be on always and power on in AC state after power lose - however sometimes windows boot manager diverts to windows error recovery. With the option impossible for the client to select is there anyway this can be...
Performance & Maintenance
0xc000000f Recovery Error - System Recovery Discs not being processed
Hello, My computer has many corrupt files. I have done both sfc /scannow and chkdsk /r multiple times, but the corrupt files still remain. Unfortunately, my HP's recovery manager is also corrupt so I decided to do a full factory restore. Because I couldn't do a full factory restore from the...
Backup and Restore
Windows recovery USB error?
Im running in Ubuntu and Made a USB recovery to get my Windows partition back from SFS. I changed the type to NTFS via testdisk. I loaded the recovery software once and tried to do a repair. It restarted and now when I try to boot the USB it brings up the Windows bootloader with a 0xc0000098 error...
Installation & Setup
Windows Error Recovery
Every time I turn on my computer it shows a menu called Windows Error Recovery and has these buttons Safe Mode Safe Mode with Networking Safe Mode with Command Promps Last Known Good Configuration (Advanced)
windows recovery error
Hi Guys Woke up today and my monitor was black but on, restarted the pc with the "restart" button on the front tower panel. To my surprise I noticed during start up that my system was not reading my drives which led me to this system recovery error. Neither of the 2 options helped me. ...
Backup and Restore
Windows 7 Error Recovery
Rafael writes "Today, while in a class, I installed some software in Windows 7. You know, to pass time. A reboot later, I was greeted by a driver-induced bugcheck, making me doubt the whole “Windows Vista applications will work fine on Windows 7” word going around… (but that’s another story) I...
Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:06.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App