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#1
Computer needs startup repair, but can't use mouse or keyboard
I'm not sure if this is the right place to post this, but recently on my girlfriends computer we installed a webcam and everything kinda froze. Upon restarting the computer it comes up with the screen saying a device failed and may need a startup repair. Also gives the option to start windows normally. The problem is the keyboard is not recognized to choose an option. It counts down and goes to the screen to start the startup repair, but again no mouse or keyboard. I have tried accessing the BIOS but considering the keyboard is not working i cannot do that either. I'm not sure what all is in it as I got it from a friend when he built a new one. It is a custom computer, not from a typical manufacturer. It has worked perfectly up until trying to install the webcam. I have tried using every USB port and also tried using a ps/2 converter to no avail. I'm not sure what to do anymore, and I'm afraid of messing with it too much or hard-booting it too much. Please help if you can. I'm at a loss. I'm not exactly new to computers, but I've never had a problem where i couldn't use the keyboard at all.