Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Cannot open Help folders.

12 Aug 2012   #1

windows 7 Pro 64
Cannot open Help folders.

The "Help' file in some programs are all .chm files and "Windows cannot open these files" is the inevitable error message. .chm is not listed in the list of file formats accessed from the control panel.
Programs affected are Nero 11 and Pinnacle Studio 14. I could use some help with both!
I run WIndows 7 64 bit. and mostly use Firefox.
Is there a way to insert .chm files into that list, or to change the help files into another format?

My System SpecsSystem Spec
12 Aug 2012   #2

Microsoft Community Contributor Award Recipient


See if restoring the .chm file association from this list helps.

Default File Type Associations - Restore
My System SpecsSystem Spec
14 Aug 2012   #3

windows 7 Pro 64

Thanks very much, Derekimo. Now I can read the help files.
My System SpecsSystem Spec

14 Aug 2012   #4

Microsoft Community Contributor Award Recipient


You're very welcome, glad you got it fixed.
My System SpecsSystem Spec

 Cannot open Help folders.

Thread Tools

Similar help and support threads
Thread Forum
Help I can't open folders!!
For some odd reason, I cannot open files. I double-click them and a message comes up (below). I even checked the folder options and it is set to double-click folders to open. The only way for me to open folders is to right-click and click open, but that's long. Could anyone tell me how I can...
Performance & Maintenance
Can't open folders
I was working on my computer last night without any problems. Ive just come to it and tried to open a folder I was working with, It says "This file does not have a program associated with it for performing this action, Please install a program or, if one is already installed, create an...
General Discussion
Consolidate Shortcut Folders/File Folders in Open Dialogue
I was wondering if there's a way to sort file folders and shortcut folders so they are listed together, as in previous OS versions. I find it frustrating that 7 has forced the shortcuts to be split up into their own category rather than their file properties. I prefer to sort my folders by type,...
General Discussion
Cannot open some folders
I am the only user for my workstation, and the login is an Admin type. I was able to access the folder Users\{username}\Local Settings, however now, all of a sudden, I can't even open the folder, the message "access denied" pops up. Any clue why? Also some other folders are suffering the...
System Security
Can't 'Open' folders
Recently, I haven't been able to open my 'Music' or 'Videos' folders simply by double-clicking on them. However, I have been able to open- said folders - by right clicking and selecting 'Open'- but it's not like I want to be doing this for as long as I own my netbook. I want my Windows to go back...
Open folders?
Hello, this has probably already answered or it's easy to do (or maybe impossible..), but I really can't find anything related. I want to change the default open yellow folders in Windows. Inside the music library I have various folders with a thumbnail of each artist, for each folder. And...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:09.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App