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Windows 7: Computer "freezes" random intervals after installing SSD in IDE mode.

14 Aug 2012   #1

Win 7 home premuim x 64
Computer "freezes" random intervals after installing SSD in IDE mode.

Hey guys and girls =).

Okay I have a serious problem with my rig and I hope someone will be able to assist me in diagnosing what's wrong with my computer.

Problem overview: Whenever I use my computer lately I'm experiencing randomly occuring (from 4 min to several hours after I booted up) "freezes" whereby my computer becomes completely unresponsive, mouse locks and ctl + alt + del doesn't work. The only thing that works is rebooting by holding the power button a couple of seconds. This also seem to happen whenever I leave my computer unattended for a while. When I come back the screen is completely black and my computer unresponsive and the only way to turn it on is to reboot.

Background information: My system is about two years old but I recently upgraded my hdd for a 240 gb SSD instead. (Since flashing my bios my computer was unable to detect my hhd and I decided to upgrade to a SSD because I wanted better speeds anyway)

Detailed problem info:

SO, I thought maybe the issue could be that when I installed windows I was unfamiliar with the ACHI mode vs IDE thing so I installed it in IDE mode. Maybe this could be why the system "frooze" so I did the registry edit detailed here and changed the settings in bios to AHCI. That worked fine and my computer actually seemed a bit snappier. Also disabled indexing and enabled trim. I clicked on the control panel and under devices + device manager I was warned with a yellow triangle that my system was missing drives for MS Bus controller and for USB host controller so I installed Renesas Electronics USB 3.0 Host Controller Driver that windows recommended and then went in to install the Liveupdate utility from MSI and installed all the updates that it suggested including control center and video / audio genie, and pci network drivers etc. Okay

Computer still experiences freezes yet with reduced frequency. What now I said to myself and started looking on nvidia drivers .. so I went and installed the latest beta drivers for my graphics card (NVIDIA GeForce GTX 570). But it is STILL occurring .. I need some assistance please?

Worth to note is that I have a g700 mouse and a qpad mk85 plugged in (the mk85 is a usb keyboard which also connects my headset to the audio outlets on my motherboard) maybe these units are not working propertly?

Also the usb keyboard is not working when I've just booted up so I need to use an old one to go into bios settings.

Also fun fact the system never freezes when I'm playing a game like BF3 or any full screen application really. It mostly happens just when browsing chrome or while doing stuff in windows (downloading in utorrent or in orgins etc)

Some summary re my rig


Manufacturer MSI
Model MS-7673
Total amount of system memory 8,00 GB RAM
System type 64-bit operating system
Number of processor cores 4


Total size of hard disk(s) 223 GB
Disk partition (C:) 111 GB Free (223 GB Total)
Media drive (D:) CD/DVD


Display adapter type NVIDIA GeForce GTX 570
Total available graphics memory 4096 MB
Dedicated graphics memory 1280 MB
Dedicated system memory 0 MB
Shared system memory 2816 MB
Display adapter driver version
Primary monitor resolution 1920x1080
DirectX version DirectX 10


Network Adapter Jensen AL nano
Network Adapter Realtek PCIe GBE Family Controller


for more detailed system information please see the added msinfo32.exe report.

Any ideas? Do I have to do a clean install again and lose everything? =/

Appreciate the help!



Attached Files
File Type: zip (72.9 KB, 3 views)
My System SpecsSystem Spec
14 Aug 2012   #2

Windows 7 Ultimate 64 bit

This probably doesn't answer any sort of question at all, but no one seemed to be answering so here's an idea.

You said you didn't want to lose anything, what is it you would be losing?

In my experience it's far easier to wipe it and start over, it will probably end up being quicker as well. If you are worried about losing information on the windows partition and you can't copy the information within Windows you could boot up into an Ubuntu Live version and copy it through there.
My System SpecsSystem Spec
14 Aug 2012   #3

Win 7 home premuim x 64

It's just games, videos and school documents I mean it wouldn't be the end of the world to lose it, it would just be annoying cause right now. I have a really slow internet connection and it takes forever to download BF3 and my steam game collection :P

also, I had configured all the settings to my liking and customized all the sounds, mouse pointers, wallpapers and themes etc so I would rather try to "fix" the problem b4 wiping the drive and starting over .. but thanks for your input! If I don't manage to fix it I will indeed follow your advice!

.. Fun fact, it seems as long as I have battlefield running the freezes won't occur .. maybe I will just keep bf3 running minimized indefinitely
My System SpecsSystem Spec

14 Aug 2012   #4

Win 7 home premuim x 64

Maybe I should try updating the ssd's firmware?
My System SpecsSystem Spec
14 Aug 2012   #5
Layback Bear

Windows 7 Pro. 64/SP-1

This might be of some help to you.
AHCI : Enable in Windows 7 / Vista
My System SpecsSystem Spec
14 Aug 2012   #6

Win 7 home premuim x 64

.. Hey there. I've actually done those steps already b4 enabling AHCI in the bios settings but thanks for the effort
My System SpecsSystem Spec
14 Aug 2012   #7
Layback Bear

Windows 7 Pro. 64/SP-1

In the lower left of this post is (My System Specs). Take a peek. If yours where there they would follow your every post. That way for those that want to help could just tick there and not have to look through many post trying to find them.
This would help us help you.
When you installed Windows 7 on the SSD was the other hard drives installed?
My System SpecsSystem Spec
15 Aug 2012   #8

Win 7 home premuim x 64

Okay, Sorry. To answer your question: No, there were no other disks connected at the time of installation. I replaced the old hhd with my new SSD and did a clean installation of windows.
My System SpecsSystem Spec
21 May 2015   #9
Cornelius III

Windows 7 Ultimate x64

I know this is an old thread but did you ever find a solution? I've been having exactly those issues after installing a Samsung 850 EVO SSD. Only recourse is to hard boot. Have done a clean install of Win7x64 twice, to no avail.
My System SpecsSystem Spec
21 May 2015   #10

Windows 7 Pro x64 Windows 10 Pro x64

It has to be your install media, the Samsung 850 EVO works perfectly.

Where did the Windows 7 Ultimate install dvd come from ?

Did you buy it (is it retail) did you download an iso and burn it to dvd ?

Are you installing in Legacy mode with AHCI enabled ?
My System SpecsSystem Spec

 Computer "freezes" random intervals after installing SSD in IDE mode.

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