Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: My computer is stuck on welcome screen. Help !

15 Aug 2012   #1

My computer is stuck on welcome screen. Help !

After the system update last night my computer has been acting weird. It started up at first but then it froze so i decided to hold down the power button to turn it off. after that when i turned it on again i get stuck in the welcome screen. Somebody help!

My System SpecsSystem Spec
15 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64

The update was a large one and had like 14 or 15 sections. I would turn the system on and leave it for at least 10 minutes and then report back if it didn't eventually move past the loading stages. If anything I would try to restore back to before the updates when the system was working as normal. Then from there check for updates and proceed installing the suggested updates.
My System SpecsSystem Spec
15 Aug 2012   #3


i've tried restoring to a earlier point but it still didn't work. Also sometimes after i get pass the microsoft logo it will just turn black and not show the log in page at all. Whenever i do get to the log in page it will start to lag really bad before i can type in my password. I have looked all over the forum trying to find a solution but none is working atm. Do you think a system recovery might fix? i know i will lose my files but at this point my computer is more important than what i have in there
My System SpecsSystem Spec

15 Aug 2012   #4


They may not have all installed or still have some cued on your Shutdown button. Try a few more reboots, check for Updates to get them cycled through fully.

If it still hangs boot into Win7 System Recovery Options to run System Restore to before the Updates.

Then install Updates again in smaller groups. If it chokes again, Restore again and install those Updates singly until you isolate the problem Update, post it back in our Updates forum.

If this isn't sufficient, run Startup Repair a few times.

If that fails work through these steps for Troubleshooting Windows 7 Failure to Boot
My System SpecsSystem Spec
15 Aug 2012   #5

MS Windows 7 Ultimate SP1 64-bit


In addition to the sound advice you've received:

some updates can take forever and a day.
You will swear that the system is hung.

Whenever you think an update is hung, then:
CTRL+SHIFT+ESC key combo (you hold down CTRL and SHIFT, while holding them down then tap the ESC key) |
Application tab |
you will see that Window Update is Running.
My System SpecsSystem Spec

 My computer is stuck on welcome screen. Help !

Thread Tools

Similar help and support threads
Thread Forum
Stuck on Windows splash screen, safe mode stuck on classpnp.sys
After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was...
General Discussion
Computer stuck on windows logo screen
Last night I had a BSOD, and after that happend this problem occures everytime I try to start the PC. I have tried to start in safe mode, this does not work. I have tried running repair windows program, which gets to the Loading Files screen and after that the screen goes black and nothing...
BSOD Help and Support
Computer stuck at black screen with flashing white underscore
Today I started up my pc and after the BIOS screen (the place where you can press f8-f11 for various options) it went to a black screen with a blinking underscore in the upper left corner and stayed there indefinitely. It did this even after reboot. I tried using the diagnostic tool and...
General Discussion
Windows 7 computer stuck at startup screen when i run windows 7
When i do system repair it comes up with a cmd saying im missing files or something i will post pics if needed. I tried running a program that SIW2 gave to me with the cd and idk what to do. Also on the boot drive it says theres nothing on it
General Discussion
Computer gets stuck at welcome screen after sleep/hibernate
If I close my laptop, half the time, the computer freezes after I put in my password. It just gets stuck on the welcome screen with the spinning wheel. It doesn't always happen, but I have to do a hard reset everytime it does. I already set the HD to never turn off, so I am just wondering what else...
BSOD Help and Support
Windows 7 Ultimate stuck at welcome screen & reboots with blue screen
Specifications: Intel Core 2 Duo 2.93 GHz 4GB DDR2 RAM 800GB WD HDD 7200rpm 64mb cache Windows 7 Ultimate 32bit ----------------------------------------------------------------------------------- I never had any problem with my desktop and it NEVER got stuck or anything. I've searched...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:23.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App