New
#1
Uninstall/Install broken.... Where do I start debugging?
this is a new one on me. have not encountered this on Win7 before.
the patient is my trusty lab mule, which I put through all sorts of torture in solving other problems for other people - now its not well.
the system is a HP dc-series, Windows 7 Ultimate x64 - typical rig with a spinning SATA drive and 4gb ram, ati card.
the symptom here was that I noticed some longish lag in bootup after login - so, login, then get the pretty blues, and a too-long wait. so I went to the system error logs to see if anything left a trail. There I see that Bonjour services was failing/retrying/failing at bootup. I thought 'simple... i'll uninstall it, then reinstall'.
It would not uninstall -failed with something like "cannot find specified file".
so I tried d/l'ing itunes... thought I'd reinstall the basic apple pile of stuff, then uninstall if need be. Would not install: failed with same message.
so then I tried something unrelated: downloaded a simple utility I have used previously [non-apple, small, simple]: ran the msi and it too failed - same message.
then I tried general Windows Updates. had the usual pile of them there notified, winnowed the list and picked off 25 small ones. 23 installed ok, 2 failed with a Error Code 643.
I am suspicious that this all started with my stubborn repeat attempts to get .NET 4.0 to install - never succeeded. Read the very long threads on this subject on MS sites, tried all the fixes, nothing works. In the process I ran the .NET cleanup utility after each failure, before retries. none of that helped with the install.
Is it possible that some core windows functions that are needed for proper Installs got damaged, so file locations are not what are specified/defaulted?
all help greatly and thankfully received.