explorer hangs up after entering folder with wave-files

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  1. Posts : 42
    Windows 7 RC1
       #1

    explorer hangs up after entering folder with wave-files


    I experience this issue on one PC with RC installed and on another one with RTM.

    Whenever I enter a special folder with 5 or 6 wave-files, explorer.exe uses 100% cpu-power and it's memory usage goes up to 2 gigs.

    It takes a long time to get to the taskmanager and kill the process.

    I've found some forum-posts of users who experience the same issue on Vista and Win 7 but never an answer.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Hedge said:
    I experience this issue on one PC with RC installed and on another one with RTM.

    Whenever I enter a special folder with 5 or 6 wave-files, explorer.exe uses 100% cpu-power and it's memory usage goes up to 2 gigs.

    It takes a long time to get to the taskmanager and kill the process.

    I've found some forum-posts of users who experience the same issue on Vista and Win 7 but never an answer.

    You should go to event viewer (type event viewer in search) go to windows logs>apllication tab and see what errors are listed. using the built in snipping tool (snip in search) take a screenshot and upload it to us.

    Ken
      My Computer


  3. Posts : 2,111
    Win7 Build 7600 x86
       #3

    Hedge said:
    I experience this issue on one PC with RC installed and on another one with RTM.

    Whenever I enter a special folder with 5 or 6 wave-files, explorer.exe uses 100% cpu-power and it's memory usage goes up to 2 gigs.

    It takes a long time to get to the taskmanager and kill the process.

    I've found some forum-posts of users who experience the same issue on Vista and Win 7 but never an answer.
    Hi Hedge,

    And please fill in your systems specs as detailed as possible.

    At Ken. jk
      My Computer


  4. Posts : 42
    Windows 7 RC1
    Thread Starter
       #4

    And please fill in your systems specs as detailed as possible.

    I have PC. It's block-shaped and has a power-button.


    j/k I doubt specs matter that much because it is happening on a PC and on my Thinkpad T61.
    I'll post the log when I'm at home.

    Thanks for the help in advance.

    EDIT: I just discovered my PC also has a reset-button.
      My Computer


  5. Posts : 42
    Windows 7 RC1
    Thread Starter
       #5

    There are no errors in the log.
    Is there anything else I can do to provide some information.

    zigzag3143 said:
    Hedge said:
    I experience this issue on one PC with RC installed and on another one with RTM.

    Whenever I enter a special folder with 5 or 6 wave-files, explorer.exe uses 100% cpu-power and it's memory usage goes up to 2 gigs.

    It takes a long time to get to the taskmanager and kill the process.

    I've found some forum-posts of users who experience the same issue on Vista and Win 7 but never an answer.

    You should go to event viewer (type event viewer in search) go to windows logs>apllication tab and see what errors are listed. using the built in snipping tool (snip in search) take a screenshot and upload it to us.

    Ken
      My Computer


  6. Posts : 1,377
    Win7x64
       #6

    Hedge said:
    There are no errors in the log.
    Is there anything else I can do to provide some information.
    I had to laugh at your "system specs" response

    Does the same symptom happen in safe mode? If not, MSCONFIG may be a relatively simple way to find the specific difference (between normal and safe modes) which is the cause.

    There are far more sophisticated tools for this sort of thing but it's important to rule out the simpler stuff first.
      My Computer


  7. Posts : 42
    Windows 7 RC1
    Thread Starter
       #7

    Just tried safe-mode, the problem still occurs there.

    explorer.exe's and dllhost.exe's CPU-usage go up to 50% each.
      My Computer


  8. Posts : 1,377
    Win7x64
       #8

    Hedge said:
    Just tried safe-mode, the problem still occurs there.

    explorer.exe's and dllhost.exe's CPU-usage go up to 50% each.
    B####r.

    Perhaps more "simple" troubleshooting is called for. What's so special about that folder and those "5 or 6 WAVs"? Do all folders with WAVs in them behave the same way, even if the WAVs are not from that group of 6?

    I'm trying to understand whether it's enough for any WAV files to be present in a folder (even if there's other stuff?), or whether the symptom is specific to a certain folder and/or a certain WAV file.
      My Computer


  9. Posts : 42
    Windows 7 RC1
    Thread Starter
       #9

    I've got some new information:

    I tried moving all the WAVs of that folder into another folder.
    2 wave-files remained in the old folder.

    I can view the new folder without any issues.

    Old folder is called "Hedgehog"
    New folder is called "Hedgehog2"

    Now I deleted "Hedgehog" because I still have a backup of these 2 files.
    The I renamed "Hedgehog2" to "Hedgehog".
    When I open the folder now it goes back to 99% cpu usage of explorer.exe.
    When I rename it "Hedgehog2" again, it works as expected.
    There are no hidden files btw.

    I have other folders containing wave-files, but only "Hedgehog" (which is the most important one b/c it contains my own stuff) makes such trouble.
      My Computer


  10. Posts : 1,377
    Win7x64
       #10

    That suggests a very different codepath depending on whether the folder name matches a particular string.

    What created the "hedgehog" folder originally? Was it an app? It seems likely that app has sunk some sort of buggy plug-in into Explorer.
      My Computer


 
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