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Windows 7: Windows 7 Pro 64bit Crashing

01 Sep 2012   #1

Windows 7 Pro 64 bit
Windows 7 Pro 64bit Crashing

I have just changed my PC from XP Pro to Windows 7 64bit Pro.
Everytime I try to load a program I get the windows help box tell me that the program has stopped working and that it will try and find a solution. Of course it never does just shuts down. This only seems to be when I am using large programs such as Burning DVD pPrograms, X Planes, Avid Media to burn DVD.

I feel sure that the programs ar4e not actually stopping by themselves it feels more like that the windows help box is actually causing the problem.

I have tried disabling it in the admin box but that does not seem to have worked.

If you have any ideas to solve this problem that would be great.

My System SpecsSystem Spec
01 Sep 2012   #2

Windows 7 Ultimate x64

The Windows Help system is not shutting down the application. That's just how Windows 7 handles an application crash, and those are the dialogues it displays. In the days of Windows 2000 (and previously), it was called Dr. Watson and you'd get a dialogue that said something along the lines of "explorer.exe has generated errors and will be closed by Windows."

When you say, "everytime I try to load a program," does this refer to you trying to INSTALL a program or run a program that's already installed?

More importantly, how old are these applications? The reason I ask is because a lot of older applications is not "UAC aware," meaning that they were designed for Windows XP where most users ran their systems with full admin perms and the applications just expected to have ruler of the roost perms.

Windows Vista and Windows 7 cracked down on that with User Account Control (UAC), so many older applications crash because they don't do error handling at startup--they just expect to have keys to the kingdom with full write perms in the Registry and when Windows doesn't grant those perms (due to UAC), the application dies a hideous death.

Try right-clicking the shortcut for the application and selecting "Run as administrator." If the application launches and behaves normally, you can modify the shortcut's properties to always have it run as administrator.

Be careful with burning programs. If they're older and designed for XP, they might not work right with 7, even with full administrator perms. DVD burning software is notorious for not taking well to OS upgrades, especially older burning software. For instance, Roxio v7.0 worked flawlessly with XP and even Server 2003, but it crashes like crazy if you even try to install it in Windows 7.
My System SpecsSystem Spec
01 Sep 2012   #3

Windows 7 Pro 64 bit
Windows 7 Pro 64bit

Hi thank you for such a prompt reply. It crashes when I run a program not install. I have the latest in editing software with Avid Media Composer 64bit so that should work. The XPlanes is also the latest set up especially for Windows 7 and that crashes after a couple of minutes. The burning of DVDs is direct from the timeline of Avid media or from Avid DVD by Sonic. I have them asll running on Admin level.
My System SpecsSystem Spec

01 Sep 2012   #4

Windows 7 Pro x64 Windows 10 Pro x64

Where did you get your Windows 7 dvd from, is it retail ? Did you download and burn it yourself ?
My System SpecsSystem Spec
01 Sep 2012   #5

Windows 7 Pro 64 bit

No its a genuine copy as I have a film company and edit a lot of TV on here so I have to be totally legal
My System SpecsSystem Spec

 Windows 7 Pro 64bit Crashing

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