there was a problem sending the command to the program


  1. Posts : 3
    Ver 6.1 build 7601
       #1

    there was a problem sending the command to the program


    I am running windows 7 and Office Home and student 2007 my PC has myself and my wife as 2 users, when I double click a word or excel document it will open up the document in the appropriate package. However if we try the same on my wifes account I get "there was a problem sending the command to the program", the package opens but not the file?
      My Computer


  2. Posts : 178
    Windows 8 Pro 64-Bit
       #2

    Alright, so does this happen on both Excel & Word, Right?
    Here's what I would suggest:
    Try bringing up the Excel options, go to advanced and then scroll down to the
    "General" section. Make sure that "Ignore other applications that use
    Dynamic Data Exchange (DDE)" is not checked. Now close Excel and open the document again.
    Hope this helps! :)
      My Computer


  3. Posts : 3
    Ver 6.1 build 7601
    Thread Starter
       #3

    Thanks Dan, tried that still the same Mike
      My Computer


  4. Posts : 178
    Windows 8 Pro 64-Bit
       #4


    Try with this Microsoft FixIt... http://go.microsoft.com/?linkid=9785450
    Gotta do a little research!
      My Computer


  5. Posts : 3
    Ver 6.1 build 7601
    Thread Starter
       #5

    Thanks Dan that not work either
      My Computer


  6. Posts : 178
    Windows 8 Pro 64-Bit
       #6

    Doing some research. Trying to come up with a new suggestion soon!
      My Computer


  7. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #7

    Here are a few suggestions from Microsoft boards. Try the easy one (compat) first.
    Backup your registry before trying the 2nd suggestion.
    Good luck!

    From MS Social Technet
    The fixit Man said:
    Try this then (which worked for me--none of the previous ideas worked).

    I;m using excel 2002 and win 7. So when you right click on the excel.exe file in the office 10 folder, go to properties and then run in compatibility mode tab, click on 'windows 7' and exit.

    My excel files now open properly with NO "There is a problem sending the command to the program error."



    From MS Answers
    isreal-gogo said:
    ok, just because i don't have the petiance to wait for you to answer to my first question about which excel version you'r using i'll just give my solution for all the people who have w7 and office 2007:
    the solution involves making little changes in the registry so i recommend making back up for just in case:
    strart - run - regedit:
    Left column
    HKEY_CLASSES_ROOT/Excel.Sheet.8/shell/Open/commend:
    Right column {adding (space)"%1"}
    Double Click on (Default) and write - "C:\Program Files\Microsoft Office\Office12\EXCEL.EXE" /e "%1"
    Right Click on Command – choose "rename" and add something to the name - for example 2 (commend2).
    Left column
    HKEY_CLASSES_ROOT/Excel.Sheet.8/shell/Open/ddeexec:
    Right Click on the folder ddeexec and choose "rename" and add something to the name - for example 2 (ddeexec2)
    Left column
    HKEY_CLASSES_ROOT/Excel.Sheet.12/shell/Open/commend:
    Right column {adding (space)"%1"}
    Double Click on (Default) and write -"C:\Program Files\Microsoft Office\Office12\EXCEL.EXE" /e "%1"
    Right Click on Command – choose "rename" and add something to the name - for example 2 (commend2).
    no restart needed
    Have Fun
    hope i helped
      My Computer


  8. Posts : 1
    Win7 64 bit
       #8

    there was a problem sending the command to the program - solved


    After I reinstalled Windows, I had the "there was a problem sending the command to the program" when I chose the Textpad.exe program as the default to view .txt files. I solved the problem by changing the Windows User Account Control (UAC) slider to the next to lowest security setting. I am using Win7 64 bit Home Premium. To find how to change the UAC, ciick the start globe in the lower left corner of the desktop, then click "help and support" and enter "change UAC" in the search box.
      My Computer


  9. Posts : 758
    Windows 7 Ultimate x64
       #9

    Do both you and your wife's accounts have admin rights or is one of them a standard account. When installing Office were both accounts already created and did you install it for all users. Have you tried in your wife's account to right click the document and run it as administrator
      My Computer


 

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