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Windows 7: Start up & Windows7 home premium update problems

18 Sep 2012   #1

windows 7 home premium
Start up & Windows7 home premium update problems

I am having problems at start up and with updating windows on my computer

I am running Windows7 Home Premium 64 bit on a Compaq presario CQ61 Notebook

On start up i get a message saying that these 3 programs


cant start because iertutil.dll is missing from your computer. Try reinstalling the program to fix this problem

I have tried looking for this program but have had no luck in finding it

Also when trying to perform any windows updates, it tries to update, but i always get code error - 8007371c
I have looked through the update history and the problem started about 2 weeks ago. i have tried to do a system restore but for some reason it is only showing restore points for the last 24 hours

I have not come across any other problems such as connecting to the internet or accessing any files or documents.

Are these problems connected ?

I would be more than grateful for any help in sorting these problems


My System SpecsSystem Spec
18 Sep 2012   #2


Try opening a command prompt and type in SFC /scannow
My System SpecsSystem Spec
18 Sep 2012   #3

windows 7 home premium

Quote   Quote: Originally Posted by DMHolt57 View Post
Try opening a command prompt and type in SFC /scannow
Would that be after c:\ users\ Denis> and after typing in does it begin automatically

(sorry not too clever with stuff like this)
My System SpecsSystem Spec

18 Sep 2012   #4


Those are startup programs for touchpad, Java updater and a video card software that, like most, don't need to start up with Win7. So you can first try unchecking them in msconfig>Startup and >Services after Hiding all MS Services.

If you're still running the factory pre-installed bloatware I would at least Clean Up Factory Bloatware and strongly consider getting the superior Clean Reinstall - Factory OEM Windows 7.
My System SpecsSystem Spec
18 Sep 2012   #5

windows 7 home premium

Quote   Quote: Originally Posted by DMHolt57 View Post
Try opening a command prompt and type in SFC /scannow

I tried this through windows command prompt with no joy but i then tried it through HP Support Assistant and everything seems to be ticketty-boo now

Thanks again
My System SpecsSystem Spec

 Start up & Windows7 home premium update problems

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