Windows 7 Freezing but not in SafeMode

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  1. Posts : 18
    Windows 7 64bit
       #1

    Windows 7 Freezing but not in SafeMode


    Hello!

    I just installed Windows 7 for the first time last night and let me say, I really enjoy it besides one little problem, it randomly freezes on me. Sometimes it will run a couple minutes other times it will run 20min. Its seemly random. I should note that I can run in SafeMode all day long with no freezing.

    I've read a bunch of forums to include yours and tryed many different things to fix this issue to include reinstalling twice.

    I really hope I don't have to go back to XP!!

    Thanks for your help in advance.

    -Donk
      My Computer


  2. Posts : 4,573
       #2

    How long does it stay frozen?

    Any splats in Device Manager?
      My Computer


  3. Posts : 18
    Windows 7 64bit
    Thread Starter
       #3

    Perma-froze from what I've noticed. I usually have to reboot. I'll double check that time now.

    -Donk
      My Computer


  4. Posts : 18
    Windows 7 64bit
    Thread Starter
       #4

    Hello again,
    I went away for about 30-45min and when I returned it was perma froze.

    It also ran a CHKDSK when I rebooted.

    -Donk

    *EDIT* how do I check for splats in my device manager?
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    Hi

    many posibilities. you're ram starved, what antivirus, what were yu doing last time it froze. what app were you using.

    also as Antman suggested go into event viewer (type eventvwr in search) go to the windows log>application tab and tell us what errors are there. Errors have red x's in the left column


    Ken
      My Computer


  6. Posts : 18
    Windows 7 64bit
    Thread Starter
       #6

    I was downloading DoW2 from Steam during the last crash. My AntiVirus is BullGuard, but I should mention the crashing was happening before I installed BullGuard.

    Errors were:
    CAPI2 EventID: 512 Task: None(this happened twice today)
    Application Error EventID: 1000 Task: (100)
    Security-SPP EventID: 1017 Task: None

    Hope this helps. Thanks again for your continued help.

    -Donk
    Last edited by DonkOPP; 15 Sep 2009 at 20:07.
      My Computer


  7. Posts : 18
    Windows 7 64bit
    Thread Starter
       #7

    Bump, anyone have any suggestions?
      My Computer


  8. Posts : 4,573
       #8

    Right click computer
    manage

    Device Manager

    Open (expanded) devices show splats

    You can access event viewer from the same Computer Mgmt screen
    Attached Thumbnails Attached Thumbnails Windows 7 Freezing but not in SafeMode-capture.png  
      My Computer


  9. Posts : 18
    Windows 7 64bit
    Thread Starter
       #9

    I didn't see any Splats (thats assuming I understand the term splat!). Everything looked normal. Only thing that was differnt was my USB audio and i'll post a picture of it. Tryed unplugging it and still froze.

    Thanks for your help, i'm a OS dumbie!
    -Donk
    Attached Thumbnails Attached Thumbnails Windows 7 Freezing but not in SafeMode-splat.jpg  
      My Computer


  10. Posts : 4,573
       #10

    That's a splat. Back in the day they were yellow.

    Remove the device and keep it removed during testing. It IS an issue that no driver is loading for that, but you state a crash occurs without it, so we can proceed.

    Now, open event viewer (left side of Comp Mgmt) Windows Logs. We will be interested in application and system.

    I am one of the people that will tell you that not all warnings and erros are worth fretting about. rom time to time you will see errors reported in these logs that absolutley nothing to do with anything you see or experience. Even right now, I am looking at two SideBySide errors in my apps log referring to a webplayer and moviemaker. Two apps I have not used. Anyway,

    Look for the date time on or about the time you froze or crashed. Post.
      My Computer


 
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