Laptop stuck in boot loop - can't enter safe mode

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  1. Thomsen
    Posts : 4
    Windows 7 Home Premium 64bit
       New #1

    Laptop stuck in boot loop - can't enter safe mode


    Hey everybody!
    I just bought an Asus U31S laptop a couple of weeks ago for school and all was great until today. It suddenly crashed and gave BSOD. I was just on youtube or something, nothing special, but it had been running for a few hours.
    So now it won't boot up, it simply reboots constantly. I can't even get into safe mode. BIOS I can get into, but I'm unable to do anything, since it appears to freeze, when I get in there.
    I searched for a solution, but so far I've been unable to find one. Any suggestions?


    PS English isn't my native tongue...
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  3. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #2

    first suggestion is this.
    Startup Repair
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  4. Thomsen
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    I can't boot from a CD, since there isn't an optical drive in the computer. And I don't think it would help anyway, since I can't change boot priorities.
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  6. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #4

    Does the system not have a built in recovery feature then?
    This could start to get complicated quickly if you truly have no control over the boot order.
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  7. Joseph14
    Posts : 2
    Windows XP
       New #5

    Hi, I have the same issue with my Dell laptop. I when I shut my laptop down it automatically updated vista and then after when I tried to turn in back on it was stuck in a loop of rebooting. Repair isn't working, Safe mode isn't working command prompt isn't working and I don't have a CD drive to reinstall the system. Although, I do have a USB port is there a way I could start my laptop using that? Thanks.
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  8. Thomsen
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #6

    I don't think think I'm able to access a recovery feature, so I'm kind of lost. Guess I'll have to return it and let the store fix it then.
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  10. bobafetthotmail
    Posts : 1,711
    Win 7 Pro 64-bit 7601
       New #7

    if it freezes when in BIOS, then yes, returning it is a good idea. I smell that repairs could get expensive. Thankfully it's pretty new so it's well into any warranty, so you won't pay for them.
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  11. Thomsen
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #8

    I'm going to send it within the next couple of days. A shame, but it seems necessary.
    Still, thanks to everyone who've tried to help!
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  12. gregrocker
    Posts : 50,642
       New #9

    Work through these steps for Troubleshooting Windows 7 Failure to Boot starting with the hardware tests. It will save you a lot of money and you'll learn a lot about your PC.
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  13. Joseph14
    Posts : 2
    Windows XP
       New #10

    Hi again, I fixed my laptop from earlier it was stuck in loop of rebooting and I had no CD drive and couldn't access safe mode. You can transfer the Windows 7 reinstallation DVD that came with your laptop to a USB if you follow the steps at

    Installing Windows 7 from a flash drive – faster and more convenient | Cloudeight Information Avenue

    or

    Install Windows Vista from Bootable USB Flash Memory Drive

    make sure you have 4 or 5gbs on the USB. Wish you luck!
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