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Windows 7: Win 7 home frozen after start up

24 Sep 2012   #11

MS Windows 7 Ultimate SP1 64-bit

Have fun working your way thru the links provided by GregRocker.

My System SpecsSystem Spec
24 Sep 2012   #12
Microsoft MVP


Start with the hardware tests in the opening Note.

If there's further interference while booting a disk, reset BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
My System SpecsSystem Spec
24 Sep 2012   #13

MS Windows 7 Ultimate SP1 64-bit


All of that has already been done.
My System SpecsSystem Spec

24 Sep 2012   #14
Microsoft MVP


All I see is Dell Diagnostics which are not as comprehensive and no report back on promised memtest. Nothing has even been mentioned before about resetting BIOS.

I would check if there is a newer BIOS update while you're at it.
My System SpecsSystem Spec
24 Sep 2012   #15

MS Windows 7 Ultimate SP1 64-bit

My mistake. I got threads mixed up. You are correct.
My System SpecsSystem Spec
24 Sep 2012   #16
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64

Quote   Quote: Originally Posted by Mr2005 View Post
To clarify,

It is windows defender offline. Still getting stuck at 4 seconds, will run the ram test tonight.

If it is a virus, will reinstalling windows elimate it?
Is it possible to reinstall windows without formatting my hard drive?
When a live program booting live from disk or flash drive stalls it's not due to any virus. The write to the flash drive was likely incomplete or the drive wasn't fully made bootable. I've seen that enough times working with live data recovery sticks as well as other live flash drive projects.

The Hiren's Ultimate BootCD would provide other live security tools while the run of memtest ruled out any bad ram problem.

As far as reinstalling Windows with or without wiping the drive clean would be a last resort. When simply replacing the present install with another without a full drive wipe you will see the leftovers packed away in the Windows.old folder from the previous install. Other folders you created or were created outside of the Program Files and Program Files(x86) folders plus the users will still remain on the drive.
My System SpecsSystem Spec
24 Sep 2012   #17

Win 7 64 bit home

Gentlemen, thanks for the help. I was able to get windows to start repair to run and it gave me this info.

Startup repair cannot repair this computer automaically.
Problem signature
Problem event name startup repaired feline

Problem signature 01: 6.1.7600.16385
Problem signature 02: 6.1.7600.16385
Problem signature 03: unknown
Problem signature 04: 60
Problem signature 05: external media
Problem signature 06: 2
Problem signature 07: NoBootFailure
Os version 6.1.7600.
locale ID 1033

Not sure if this helps identify anything. Going to try the other things you recommended today.
My System SpecsSystem Spec
24 Sep 2012   #18
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64

The log file for the Startup repair tool if used in Windows can be found at "C:\Windows\System32\LogFiles\SRT\SRTTrail.txt". Some would simply wipe the drive and start over fresh as seen in one MS TechNet social site's thread. Win7 startup repair fails, but doesn't say what file is corrupt

Another similar thread here at SF dealt with the same problem as well and saw the same recommendation for restoring a full system image if you had one or performing a full clean install all over again.

Problem Signature #4 is different with each one reporting the same type of problem. When the previous 7 install started freezing up solid once I was at the desktop here and went to click on anything the Disk Check tool cleaned it up in one run.

Of course a pending clean install was already decided while that saved the existing installation at the time seeing Windows load up normally once the errors on the drive were tended to. I didn't run into any problem with the Startup repair tool however that can be run when booted live from the 7 dvd if you tried it there.
My System SpecsSystem Spec
25 Sep 2012   #19

Win 7 64 bit home

I've reset the bios, run scndsk and chkdsk ( they both have locked up at 33% and 51% ).

My plan is to wipe my disk clean tomorrow night when i get off work unless anyone as any other ideas.

? On the set up is a sdd dive c: with programs , the. 2 other internal drives with data. Should I unplug those data drives during installation! Ask because during this process it looks my drives have new letters associatd and I'd hate to wipe the wrong disk. If those data drives have something malicious on them, will malwarebytes be able to clear before c: gets infected again?
My System SpecsSystem Spec
25 Sep 2012   #20
Microsoft MVP


The first steps in Troubleshooting Windows 7 Failure to Boot
are to run Malwarebytes and disinfect all drives. Did you do this?

You should also unplug all other HD's and peripherals during repairs and reinstall. Run Startup Repair again once you do this.

Try running Disk Check again from Command line in installer System Recovery Options or System Repair Disk. If it fails again test the HD with maker's HD Diagnostic extended CD scan as I have already suggested. You need to be able to complete both of these HD tests in order to know the HD is good. Is it detected in BIOS setup?
My System SpecsSystem Spec

 Win 7 home frozen after start up

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