Windows and programs randomly stop responding


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    Windows and programs randomly stop responding


    Quite frequently windows or a program will stop responding, locking up my computer. I was running a /verifyonly, and at 30% it stopped. A few minutes later the following error presented itself.

    mcagent.exe - Application Error

    The instruction at 0xe7bcdcd5 referred to memory at 0x00000000. The memory could not be read.

    I've had some issues with video drivers lately, could this be the problem?
      My Computer


  2. Posts : 6,285
    Windows 10 Pro X64
       #2

    I believe mcagent.exe belongs to McAffee AV. Uninstall McAfee and install Microsoft Security Essentials, see if that resolves the problem.
      My Computer


 

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