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Windows 7: My computer doesnot restart the further the more

30 Sep 2012   #1

Windows 7 x64
My computer doesnot restart the further the more

HI, if I go restart, my computer goes up to Shutting down screen, then screen blanks but stuck here forever. No response on keyboard no mouse. Only I have to power off/on, then boot normally. Firstly this occurred only sporadically, but the later the more frequent up to now when this becomes almost regular.
Interesting fact that when I go "Shut down", the computer shuts down completely (always).
So this issue only comes with Restart.
On the second side, when the restart succeeds, I always (or in most cases) don't have LAN card detected (as if not physically present), while when I boot from poweroff state the LAN card is detected reliably always (or in most cases). This may be related.
This becomes annoying over the time. Any troubleshooting, diagnostics, tips & tricks?

My System SpecsSystem Spec
30 Sep 2012   #2

Microsoft Community Contributor Award Recipient


One of the Forum experts prepared these two troubleshooting tutorials. I'd give them a try:

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

Or, if your computer is factory built, you could eliminate the troubleshooting and just go for a clean reinstall.

Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
30 Sep 2012   #3

Windows 7 x64

I want to avoid to clean reinstall. Except this my Windows are in so perfect condition so that I even don't have any needs to upgrade. Maybe this is caused by a faulty driver or registry settings. ( I don't observe these hangs when restarting from Ubuntu). I don't know if those tutorials help with this because this is actually problem of shutdown not boot (but give them a look).
My System SpecsSystem Spec

30 Sep 2012   #4
x BlueRobot


Have you tried the Troubleshooting Steps for Windows 7 tutorial, as suggested by marsmimar?

There are some very useful procedures which will check for damaged files, malware and hardware problems.

Hope this helps,

My System SpecsSystem Spec

 My computer doesnot restart the further the more

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