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#1
Windows system repair tool not working
I have had the generic.win virus on my computer for a while now due to my anti virus program not being able to remove it. It has been causing internet browsing issues specifically with google and other search engines.
However i believe that the virus has currupted my "Windows repair tool" that is required to reformat my system. I start my computer and hold F8 to bring up the menu and select the repair computer option and it brings me to the menu where i can either "start windows normally" or run system repair tool. When I try to run the system repair tool i know it is supposed to bring me to a menu to select language and what not and ulitmately restore my computer. Unfortunatly it just returns to the normal boot up and repair option over and over upon selecting the option. I would like to know if there is a way to fix this because i just want a virus free computer.
My system is a dell inspirion running 64 bit windows 7. I have backed up all the files i would like to so whoever knows of a solution i would appriciate the help very much!