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Windows 7: Formatted my Dell Studio 1555 a while ago and it KEEPS FREEZING up!

25 Nov 2012   #11

64 bit windows 7
Computer completely freezing up during video and games after reformat.

I have a dell studio 1555 with windows 7... I reformatted my computer a few months ago and have had a few little problems, freezing up being one of them. The only time it happens is when I'm watching youtube videos or when I start up my sims game (I cant get it to go past the intro). The screen will freeze up AND the sound will kind of freeze and just make a really annoying sound. Windows update is all up to date and everything... I do have DriverScanner and it's up to date as well except for one thing that it keeps saying can't update (Ricoh SD Host Controller). Anyways, I'm not sure what else to do! It's driving me insane! Any suggestions are welcome. Thanks.

My System SpecsSystem Spec
26 Nov 2012   #12


Drivers are handled differently in Win7 than before. We don't use driver finders or even seek out drivers any longer but they are supplied by the installer during a Clean Install or via optional Windows Updates when we enable Automatically get recommended drivers and updates for your hardware.

So if you imported a bunch of drivers I would start over and follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7 to get the cleanest install possible.

Or you could even run Dell Windows 7 PC Restore from its partition which already has the correct driver in the image it will deploy, although there is also all of the corrupting bloatware that tends to throttle Win7.

The card reader driver you're seeking can be found on the Dell Support Downloads webpage along with any other drivers missing after reinstall and all WIndows Updates are installed.

If you'd rather try running through the basic Troubleshooting Steps for Windows 7
to see if you can uncover the cause of the hang, this is fine but often takes longer than following the steps to get a perfect Clean Reinstall.

Either way we are here to help you.
My System SpecsSystem Spec

 Formatted my Dell Studio 1555 a while ago and it KEEPS FREEZING up!

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