Corrupted Snipping Tool in Win7 Home Premium 64bit

x BlueRobot said:

Please install Microsoft Security Essentials (link in my signature) and remove any other anti-virus programs which you may have installed, and perform a full scan with the anti-virus program I just mentioned, it is free and produced by Microsoft.

Please post back your results.

Hope this helps,

Harry

ran the scan yesterday, took 9+ hours because i forgot to turn off screensaver LOL but my computer is completely clean, not a bad guy in sight! thanks for the suggestion!!

JannM

JannM said:

gregrocker said:

If the problem persists after installing and running a full scan with the recommended A/V above, try running
SFC -SCANNOW Command to check the integrity of all of your System files.
Here are other general Troubleshooting Steps for Windows 7

ran the sfc scannow and it said it repaired some problems but i can't access the logs. the pop-up says, simply enough, access denied. i can tell you that it didn't fix the problem.

thanks so much for all of your help, it's greatly appreciated. i made careful notes of how i did what so i can revisit it if necessary.

have a great weekend,
JannM

Run SFC -SCANNOW Command SFC -SCANNOW Run in Command Prompt at Boot, more than once it if finds bad files until it finds no more.

If unfixable files cause performance probs it may require a Repair Install

Please follow Greg's suggestion.