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Windows shuts down when I put the laptop into sleep!!!
Hi
I have a samsung rf711 so8 uk running windows 7 home premium 64 bit. For the past 4 months, I could not use it reliably anymore. First, it started to shutdown out of a sudden and I would lose my data, so I sent it to samsung and they fixed the motherboard. But then My computer would shut down when I close the lid (put it to sleep) after a while. and when I start it up, I would need to press the power button and windows would give me the black screen that tells you to start it in safe mode, netweoking or normally, and when it finally boots up (which takes ages! more than 5 minutes, though I have 1TB of hard-disk space and 8GB of ram, nothing much on startup) it tells me it recovered from a shutdown and it will seek a solution. but nothing happens. I tried to deactivate the sleep-hybernate mode, it would tell me that the power options are not accessible, I follow the steps to run a troubleshooter, it would turn out with no errors. I sent it again to samsung, they said they could not find anything wrong with it. and they actually tried to charge me! Now I have this slow powerful machine that can hardly do anything. After this whole issue, I cannot use cisco anyconnect vpn client (v2.5.6005) (which used to work fine), so I cannot log on to any network, this thing is useless now! Can anyone please help me!
Thanks