please try to check this

yes..he didn't go through the normal set-up..it had already been done.The username was just user-hp..we want to know if the normal set up was the one done on 8/10/2012

Well I personally have never used a HP computer so I don't know how they come from the factory.

Did he order it online or buy it in a store? If bought online it is my opinion that it should not have any username on it.
If bought from a local store then it may of been a floor model or it was returned by someone.

At this point it is kind of late to be worried about it as the store return periods has more then likely expired. If bought online then contact the manufacturer. But then their return time period has more then likely expired also.

If the system is running OK then stop worrying about it. If it isn't running OK then take it back to the store or call the manufacturer and have it fixed. It is still within the normal warranty period as it is only 1+ months old.

the computer is running just fine..everything is in order..all the drivers and bundled software were present..battery life seems just fine..it looks brand new even the paper keyboard cover is still there...just a few scratches on the inner lining of lid(the black part)
someone hooked us up with these laptops from a certain shop..though it was kinda illegal-back door dealings.

Actually there should be NO scratches Anywhere on a New system fresh out of the box.
If it was me I would of returned it the first day if I saw any scratch anywhere outside or inside the system.

Now that is it a month+ old I doubt there is anything you can do it.

So what you are really saying is you bought stolen laptops.

Good Luck with that. I have to go now.

it wasn't stolen but the sales conducted by the guy from that shop were definitely illegal..since the amount we paid and price tag on laptops were not the same..we paid about $400 less than the price tag($800 and $1000 for both laptops)..but we got receipts for $800 and $1000..