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Windows 7: Thumbnails will not open online

17 Oct 2012   #1

win 7 64 bit
Thumbnails will not open online

Recently I had to restore my laptop to factory settings and now when I go online and try to click on an image it will not open. the screen goes slightly darker and a single white bar about 6 inches long runs horizontaly across the top of my screen. The background is still visible but thats it. I am using win 7 home on a 64 bit system. Is there something I can reload or enable????? Any help???

My System SpecsSystem Spec
17 Oct 2012   #2
Debbie B

Windows 7 Enterprise x64


I will suggest you to run Windows Updates first and then I suggest updating Flash Player from the site:

If the issue still persists, try another browser like chrome, Firefox etc. and check if the issue occurs on this browser or not.
My System SpecsSystem Spec

 Thumbnails will not open online

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