Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: After factory reset unknown username and password set

20 Oct 2012   #1
Agneww1987

Windows7 64
 
 
After factory reset unknown username and password set

I did a factory reset on my computer, when it restarted and came to the login screen it asked for a username and password but it wouldn't accept any that I put in. Any help would be appreciated.


My System SpecsSystem Spec
.
21 Oct 2012   #2
Cymbal Man Freq

Windows 7 Home Premium 64 bit
 
 

SMH
My System SpecsSystem Spec
21 Oct 2012   #3
Cymbal Man Freq

Windows 7 Home Premium 64 bit
 
 

If there's a 3 volt battery in your computer, you could take that out for a half hour and replace it. That may erase BIOS-related passwords that are locking you out. (I'm just mentioning how I fixed that problem a decade ago on a Win 95A machine.)
My System SpecsSystem Spec
.

21 Oct 2012   #4
rraod

MS Windows 7 Ultimate 64-bit SP1
 
 

Welcome to the Windows 7 Forums!

You said you come upto the login screen (I assume it is Windows 7 login screen). Then it is not a BIOS related error and does not need the removal of BIOS battery.

Usually when you do the factory reset, you will come to a step where it will ask you for a username and password to be entered so that next time onwards you can use that username/password combination for logging. See the below tutorial from step 10 onwards.

Clean Install - Windows 7

Did you come accross this step? Do you remember what you have entered here?

If you still face problems in logging on, I suggest you to read the above tutorial carefully from step 10 onwards and do the factory reset again. In your case you will not be asked for the steps 13, 14, 19 and 21 in the tutorial during factory reset.
My System SpecsSystem Spec
Reply

 After factory reset unknown username and password set




Thread Tools




Similar help and support threads
Thread Forum
Challenging Case - How to reset user password under special username
Hello, I encounter a difficult case recently Background: 1: The user account HKDM/kit.tsui is shown after starting the window 2: There is a button to switch user account. If you click this button, you are allowed to type username and password. 3: The window is installed in D driver. In...
General Discussion
Need To Reset Unknown/Forgotten SSH Password
Greetings! I have a Dell E6430 (running Win 7 Pro 64 bit) and Thinkpad T400 (running Win 7 Pro 32 bit). Before I left them to serve overseas I used to be able to network between the two and use BitVise server/client to do Remote Desktop and secure file transfers between them, but since I'm back...
Network & Sharing
Forgot login password. No start button/menu 2 reset 2 factory settings
My desktop Dell is Windows 7 Professional. I am complete computer beginner. During setup try, screen "disappeared" before I could write down my login password, etc. No Start Button, Start Menu, or taskbar will appear. I can't advance beyond screen requesting my forgotten password. Can't log...
Installation & Setup
Factory Restore Toshiba password and username fail
I factory restored my toshiba satellite after I couldn't remove a file that was causing a virus. We had a few problems but I finally figured it out, but when it finished finalizing it took me straight to entering my password to get in to my laptop but it never got me to set my username and password...
Hardware & Devices
Factory restore requiring username and password Win 7 64 Home Premium
Dell 1558 Windows 7 64b Home Premium Performed system restore to factory point when I first recieved the computer. When windows starts, it states that it is rpeparing the system for first time use, however it will get to the welcome screen and prompt for a user name and password. System...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:36.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App