Windows 7: Why the new laptop i bought have only 100 days gurantee left?

novacounter · 24 Oct 2012

i bought a lenovo laptop a few days before from a local shop(carrefour)
they said it have 2 years guarantee but when ichecked up the lenovo websites
it shows only 100 days left from the guarantee(265 day passed)
what does it means?
does it means that someone else were using my laptop before i buy it?

ignatzatsonic · 24 Oct 2012

If it is only a few days old, I'd contact Carrefour and ask them. I wouldn't want any confusion on the warranty.

It may mean that the warranty started the day the laptop was shipped from Lenovo to Carrefour, but that would seem unusual to me. I'd expect a warranty to start on the day of the retail sale to you.

Sir George · 24 Oct 2012

Quote: Originally Posted by novacounter

i bought a lenovo laptop a few days before from a local shop(carrefour)
they said it have 2 years guarantee but when ichecked up the lenovo websites
it shows only 100 days left from the guarantee(265 day passed)
what does it means?
does it means that someone else were using my laptop before i buy it?

Somehow, the math doesn't add up. If the product has a 2 year guarantee, and 265 days have passed, then you wouldn't have 100 days remaining, you would have 465 days remaining.

So, to answer your question "What does it means"? At the very least, it means someone has poor math skills and you are being short changed.

novacounter · 24 Oct 2012

Quote: Originally Posted by Sir George

Quote: Originally Posted by novacounter

i bought a lenovo laptop a few days before from a local shop(carrefour)
they said it have 2 years guarantee but when ichecked up the lenovo websites
it shows only 100 days left from the guarantee(265 day passed)
what does it means?
does it means that someone else were using my laptop before i buy it?

Somehow, the math doesn't add up. If the product has a 2 year guarantee, and 265 days have passed, then you wouldn't have 100 days remaining, you would have 465 days remaining.

So, to answer your question "What does it means"? At the very least, it means someone has poor math skills and you are being short changed.

the math is just fine :)
it seems to me someone have an eye with a reading glasses +6 and forget to put it on.lol
i said that i bought it from carrefour this is the warranty that they promissed
im talking about lenovo international warranty
IS IT CLEAR
open your eyes

cheers

Sir George · 24 Oct 2012

Quote: Originally Posted by novacounter

Quote: Originally Posted by Sir George

Quote: Originally Posted by novacounter

i bought a lenovo laptop a few days before from a local shop(carrefour)
they said it have 2 years guarantee but when ichecked up the lenovo websites
it shows only 100 days left from the guarantee(265 day passed)
what does it means?
does it means that someone else were using my laptop before i buy it?

Somehow, the math doesn't add up. If the product has a 2 year guarantee, and 265 days have passed, then you wouldn't have 100 days remaining, you would have 465 days remaining.

So, to answer your question "What does it means"? At the very least, it means someone has poor math skills and you are being short changed.

the math is just fine :)
it seems to me someone have an eye with a reading glasses +6 and forget to put it on.lol
i said that i bought it from carrefour this is the warranty that they promissed
im talking about lenovo international warranty
open your eyes

cheers

I have absolutely no idea what you're talking about! I used the numbers in your post to provide the discrepency in the math.

In any event, good luck getting things sorted out.

novacounter · 24 Oct 2012

i just mean you have to read carefully what i wrote
when i purchased it they said me it have 2 year warranty
okay?
then i bought it and checked up the internet and inter my s/n in lenovo website and i see following things:
1-the warranty is not 2 years (just 1 year)
2-from this 1 year only 100 days is left

is it clear enough?

novacounter · 24 Oct 2012

Quote: Originally Posted by Sir George

Quote: Originally Posted by novacounter

Quote: Originally Posted by Sir George

Somehow, the math doesn't add up. If the product has a 2 year guarantee, and 265 days have passed, then you wouldn't have 100 days remaining, you would have 465 days remaining.

So, to answer your question "What does it means"? At the very least, it means someone has poor math skills and you are being short changed.

the math is just fine :)
it seems to me someone have an eye with a reading glasses +6 and forget to put it on.lol
i said that i bought it from carrefour this is the warranty that they promissed
im talking about lenovo international warranty
open your eyes

cheers

I have absolutely no idea what you're talking about! I used the numbers in your post to provide the discrepency in the math.

In any event, good luck getting things sorted out.

i just mean you have to read carefully what i wrote
when i purchased it they said me it have 2 year warranty
okay?
then i bought it and checked up the internet and enter my s/n in lenovo website and i see following things:
1-the warranty is not 2 years (just 1 year)
2-from this 1 year only 100 days is left

is it clear enough?

Sir George · 24 Oct 2012

Quote: Originally Posted by novacounter

i just mean you have to read carefully what i wrote
when i purchased it they said me it have 2 year warranty
okay?
then i bought it and checked up the internet and inter my s/n in lenovo website and i see following things:
1-the warranty is not 2 years (just 1 year)
2-from this 1 year only 100 days is left

is it clear enough?

You never mentioned that you only had a 1 year warranty when checking with Lenovo.

Here's your quote;

"shop(carrefour)
they said it have 2 years guarantee but when ichecked up the lenovo websites
it shows only 100 days left from the guarantee(265 day passed)"

Do you see anything there that clarifies you were told by Lenovo that the guarantee was for 1 year?

Anyway, good luck.

novacounter · 24 Oct 2012

yes
that's the point
i didn't mention it
so the conclusion is that the warranty was 1 year not that i have a poor math skill
that's not smart enough

Sir George · 24 Oct 2012

Quote: Originally Posted by novacounter

yes
that's the point
i didn't mention it
so the conclusion is that the warranty was 1 year not that i have a poor math skill
that's not smart enough

Well that's one way to look at it, I suppose.