Can't restart and F8 wont work - help please....

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  1. Posts : 7
    Window 7
       #1

    Can't restart and F8 wont work - help please....


    Hi all,



    Firstly, thanks for all the help so far, I've found this forum a great resource.



    I have a really big problem however that I'd really appreciate some help with (and please bare with me, I'm a novice at all this!)



    I bought a new Dell Dimension desktop in Feb this year. It came with Windows 7 home premium. However, I needed to put XP SP3 on it to run some software.



    I did this and all worked fine but now I cant reinstall Win7.



    When I use a reinstall dvd it works fine and I setup a new user for Win 7 and can do anything I want but as soon as I shut down or restart I get this message (which I see is quite common)


    Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:
    1. Insert your windows installation disc and restart your computer.
    2. Choose your langugae settings, and then click next
    3. Click "repair your computer."
    Status: 0xc000000e
    Info: The boot selection failed because a required device is inaccessible.

    It says press enter or escape, either way the machine just reboots.

    I've tried hitting F8 but nothing happens it just goes to the same screen.

    I've been through the reinstall process 4 times now and every time it just does this.



    I guess it would be okay if I left the machine on until the end of time but its not really the ideal solution!!



    Any ideas gratefully received.



    Many thanks
    OD
      My Computer


  2. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #2

    My guess would be some sort of installation corruption. If it were me, I would re-install the OS. Does your Dell still have the hidden partition on it? Dell should have some sort of recovery software to reinstall from the hidden partition.
      My Computer


  3. Posts : 7
    Window 7
    Thread Starter
       #3

    Thanks for the quick reply, I have reinstalled about four times. From memory when I looked at Disk management there was three partitions - recovery, os and OEM?
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    Status: 0xc000000e
    Info: The boot selection failed because a required device is inaccessible.
    =>in bootmenu is something like:

    load winload.exe from disk with signature AF0098CD and on that disk take partition that starts at sector 564398
    this is just an example of course. But it can't find that disk/partition!

    Boot into recovery environment and do a startup repair Startup Repair

    If it doesn't fix your problem... enter "command prompt" and do

    Code:
    bcdedit
    I want to know what is on red spot
    id {bootmgr}
    device boot
    path \bootmgr
    description Windows Boot Manager
    locale nl-NL
    default {current}
    resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
    displayorder {current}
    timeout 10
    Windows-opstartlaadprogramma
    ----------------------------
    id {default}
    device partition=C:
    path \Windows\system32\winload.exe
    description Windows 7 Home Premium
    locale nl-NL
    recoverysequence {736323c3-1247-11e2-a92d-8aaa5ce884b2}
    recoveryenabled Yes
    osdevice partition=C:
    systemroot \Windows
    resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
    usefirmwarepcisettings No
      My Computer


  5. Posts : 7
    Window 7
    Thread Starter
       #5

    Thanks very much for this.

    I can't seem to do a startup repair and where do I enter the "command prompt" as I can get off this screen?

    Thanks
      My Computer


  6. Posts : 7
    Window 7
    Thread Starter
       #6

    Kaktussoft said:
    Status: 0xc000000e
    Info: The boot selection failed because a required device is inaccessible.
    =>in bootmenu is something like:

    load winload.exe from disk with signature AF0098CD and on that disk take partition that starts at sector 564398
    this is just an example of course. But it can't find that disk/partition!

    Boot into recovery environment and do a startup repair Startup Repair

    If it doesn't fix your problem... enter "command prompt" and do

    Code:
    bcdedit
    I want to know what is on red spot
    id {bootmgr}
    device boot
    path \bootmgr
    description Windows Boot Manager
    locale nl-NL
    default {current}
    resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
    displayorder {current}
    timeout 10
    Windows-opstartlaadprogramma
    ----------------------------
    id {default}
    device partition=C:
    path \Windows\system32\winload.exe
    description Windows 7 Home Premium
    locale nl-NL
    recoverysequence {736323c3-1247-11e2-a92d-8aaa5ce884b2}
    recoveryenabled Yes
    osdevice partition=C:
    systemroot \Windows
    resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
    usefirmwarepcisettings No

    Thanks for the help so far.

    I have done as you said and here is a screengrab of what it says.

    Can't restart and F8 wont work - help please....-bcdedit.png
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    odmassive said:
    Kaktussoft said:
    Status: 0xc000000e
    Info: The boot selection failed because a required device is inaccessible.
    =>in bootmenu is something like:

    load winload.exe from disk with signature AF0098CD and on that disk take partition that starts at sector 564398
    this is just an example of course. But it can't find that disk/partition!

    Boot into recovery environment and do a startup repair Startup Repair

    If it doesn't fix your problem... enter "command prompt" and do

    Code:
    bcdedit
    I want to know what is on red spot
    id {bootmgr}
    device boot
    path \bootmgr
    description Windows Boot Manager
    locale nl-NL
    default {current}
    resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
    displayorder {current}
    timeout 10
    Windows-opstartlaadprogramma
    ----------------------------
    id {default}
    device partition=C:
    path \Windows\system32\winload.exe
    description Windows 7 Home Premium
    locale nl-NL
    recoverysequence {736323c3-1247-11e2-a92d-8aaa5ce884b2}
    recoveryenabled Yes
    osdevice partition=C:
    systemroot \Windows
    resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
    usefirmwarepcisettings No

    Thanks for the help so far.

    I have done as you said and here is a screengrab of what it says.

    Can't restart and F8 wont work - help please....-bcdedit.png
    in screenshot it looks you're inside win7????!!! I thought win7 didn't boot?!
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    One other question
    Code:
    diskpart
    list  disk
    how many disks? I assume 1
    sel  dis  0
    list  part
    how many partitions?
    sel part 0
    det part
    sel part 1
    det part
    sel part 2
    det part
    Which partition is ACTIVE? And what is its drive letter?
    What is drive letter of win7 OS partition?
      My Computer


  9. Posts : 7
    Window 7
    Thread Starter
       #9

    I've reinstalled the win7 DVD and that works fine. It lets me set up user etc. it's only when I restart it goes back to the error message.

    Thanks
      My Computer


  10. Posts : 7
    Window 7
    Thread Starter
       #10

    Kaktussoft said:
    odmassive said:
    Kaktussoft said:
    Status: 0xc000000e
    Info: The boot selection failed because a required device is inaccessible.
    =>in bootmenu is something like:

    load winload.exe from disk with signature AF0098CD and on that disk take partition that starts at sector 564398
    this is just an example of course. But it can't find that disk/partition!

    Boot into recovery environment and do a startup repair Startup Repair

    If it doesn't fix your problem... enter "command prompt" and do

    Code:
    bcdedit
    I want to know what is on red spot
    id {bootmgr}
    device boot
    path \bootmgr
    description Windows Boot Manager
    locale nl-NL
    default {current}
    resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
    displayorder {current}
    timeout 10
    Windows-opstartlaadprogramma
    ----------------------------
    id {default}
    device partition=C:
    path \Windows\system32\winload.exe
    description Windows 7 Home Premium
    locale nl-NL
    recoverysequence {736323c3-1247-11e2-a92d-8aaa5ce884b2}
    recoveryenabled Yes
    osdevice partition=C:
    systemroot \Windows
    resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
    usefirmwarepcisettings No

    Thanks for the help so far.

    I have done as you said and here is a screengrab of what it says.

    Can't restart and F8 wont work - help please....-bcdedit.png
    in screenshot it looks you're inside win7????!!! I thought win7 didn't boot?!
    I've reinstalled the win7 DVD and that works fine. It lets me set up user etc. it's only when I restart it goes back to the error message.

    Thanks
      My Computer


 
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