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Windows 7: Unknown Driver??????

01 Nov 2012   #1
SilverKiller

Windows 7 Home Premium 64Bit
 
 
Unknown Driver??????

people today when i restarted my pc it said its installing a driver - then it said it failed and the driver is called UnKnown Device aND when i look at device manager it says in Universal Serial Bus Controllers that the driver is called Unknown Device and got a problem ???!!! any help?


My System SpecsSystem Spec
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01 Nov 2012   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Any thing showing as unknown is never good. I would suggest checking for a virus and malware lurking on your system.
My System SpecsSystem Spec
01 Nov 2012   #3
gregrocker
Microsoft MVP

 

Did you plug something in before this, like a flash stick? Likely it's driver.

If not trace the Hardware Identification then go to the maker's SUpport Downloads webpage for the driver, or google it.

Let us know if you need help.
My System SpecsSystem Spec
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01 Nov 2012   #4
SilverKiller

Windows 7 Home Premium 64Bit
 
 

ok doing the virus scan but everything in the pc works correctly
My System SpecsSystem Spec
01 Nov 2012   #5
SilverKiller

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Did you plug something in before this, like a flash stick? Likely it's driver.

If not trace the Hardware Identification then go to the maker's SUpport Downloads webpage for the driver, or google it.

Let us know if you need help.
Currently i didnt plug in anything
My System SpecsSystem Spec
01 Nov 2012   #6
gregrocker
Microsoft MVP

 

The hardware ID trace from Device Manager will determine the device.

Be sure you also have Updates set to Automatic, treating Recommended same as Important, and enable Automatically get recommended drivers and updates for your hardware. Optional Updates may then yield a driver.
My System SpecsSystem Spec
01 Nov 2012   #7
SilverKiller

Windows 7 Home Premium 64Bit
 
 

currently when i changed the device description in device manager -> unknown device -> properties -> details -> property ->hardware ids and it says value : USB/Unknown
My System SpecsSystem Spec
01 Nov 2012   #8
gregrocker
Microsoft MVP

 

What's plugged into your USB ports?

Try uninstalling the Device and see if it reinstalls at boot. If so something must be plugged in.
My System SpecsSystem Spec
01 Nov 2012   #9
SilverKiller

Windows 7 Home Premium 64Bit
 
 

nothing is plugged in
My System SpecsSystem Spec
01 Nov 2012   #10
gregrocker
Microsoft MVP

 

Try installing it's driver Automatically, unzip and browse into the factory chipset to see if it's a standard chipset driver that needs adding, check optional Windows Updates.
My System SpecsSystem Spec
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 Unknown Driver??????




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