New
#11
I am not trying to be difficult. I cannot get the broken computer to read anything off of the usb and a lot of ur info is beyond my ken. I can only open f2 which says "cmos setup utility". Is there any other way to get my computer to read the usb ? I downloaded the tool but again the broken pc wont read it. I tried step 1 ,,, I cannot get to system restore or any other screen. I cant even access f12 which says it is boot options. sorry I don't understand some of what is required. I open the links and I cannot even do step 1. I download the tools to usb from a laptop but then cannot get the broken pc to read it. I feel so stupid that I can't even do the simplest task, what am I doing wrong?