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Windows 7: Startup Delay after Welcome Screen

25 Sep 2009   #11
Megalos

Windows 7 Professional 32-bit
 
 

1. I do not remember very well, but I think it was domain-joined before the problem started. Now, the notebook is in a Workgroup.

2. DHCP Media Sense is enabled, I think. When searching on Google, I found how to disable DHCP Media Sense (adding a registry tweak). But that tweak was not present in my registry, so I think its still enabled.

3. When booting into Safe Mode, Windows boots normally without the delay. The keyboard icon in the upper left corner of the welcome screen does not disappear (after hitting enter when username and password are typed in).

4. When booting into Safe Mode with Network, the problem is back again. The keyboard icon in the upper left corner of the welcome screen disappears.

5. I only have one account on my notebook, so I can not log in with another account.

6. Not tried yet. I have no idea how I should do this.

Edit: I noticed that I also have a Guest account (which is disabled apparently), should I enable it and try to log on with that account?


My System SpecsSystem Spec
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25 Sep 2009   #12
H2SO4

Win7x64
 
 

It is possible that the box is looking for something on the domain, either because of a logon script, policy, or other configuration setting it received (or continues to receive) from the domain. Eventually, a timeout condition is reached and normal processing resumes.

Is the machine currently domain-joined? If so, you've already got multiple accounts for testing: the local accounts on the box in question, plus any domain accounts which have the right to log on to that box. In either case it would be very useful if you could test what happens with a different account, even if you have to create one for the express purpose.

Re (6), do you have at least one other machine on that network? Presumably you have (or had) at least one DC? What type of switch/router connects those machines? Is it a "managed" device? Are you able to configure a spanned or mirrored port on it? (If that doesn't make sense, no big deal, it's possible to troubleshoot further in other ways.)
My System SpecsSystem Spec
25 Sep 2009   #13
Megalos

Windows 7 Professional 32-bit
 
 

I'm currently in a Workgroup, so not domain-joined. I enabled the Guest Account, and tried to log on with that account. When I login using that account, Windows starts up normally without the delay. When I log in using the normal account again, the problem is back again.

I have two other desktops in the network, but they are not on the same Workgroup, though I can put them in the same workgroup if necessary. My router is a Siemens Gigaset SX551. I do not know what a spanned or mirrored port means.

BTW, what do you mean with 'box'?
My System SpecsSystem Spec
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25 Sep 2009   #14
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by Megalos View Post
I'm currently in a Workgroup, so not domain-joined. I enabled the Guest Account, and tried to log on with that account. When I login using that account, Windows starts up normally without the delay. When I log in using the normal account again, the problem is back again.
Depending on the specifics, some settings sourced from a domain may not automatically disappear due to the act of leaving the domain. Anyway, the idea that the problem is caused by ex-domain settings is pure conjecture at this point, plus it doesn't by itself offer any solutions.

What's more important is that you seem to have demonstrated that the symptom is account-specific. You may now wish to consider whether it's worth spending the time to investigate further, especially since you may end up plowing hours into it only to once again arrive at the decision to use a different account.

If you to wish to troubleshoot further, the first thing to do would be to scrutinise the event logs (run EVENTVWR) for anything relevant-looking in the few seconds just prior to the "hang" interval, (most importantly) during the hang itself, and in the few seconds that follow.

Is there anything in there at all that looks interesting?

Quote   Quote: Originally Posted by Megalos View Post
I have 2 other desktops in the network, but they are not on the same Workgroup, though I can put them in the same workgroup if necessary. My router is a Siemens Gigaset SX551. I do not know what a spanned or mirrored port means.
Machines in workgroups don't share settings the way that they do on a domain. Hence, there's little to be learned from reconfiguring those other machines. Also, I don't believe your router (switch) is capable of port mirroring, so we'll put that aside.
My System SpecsSystem Spec
25 Sep 2009   #15
Megalos

Windows 7 Professional 32-bit
 
 

I booted using the Guest account and after that using the normal account. Then I compared the log files of each boot in order to find something different in them. The only difference when loggin in using the normal account is the following log:

Code:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
 and APPID 
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
 to the user S071246\Guest SID (S-1-5-21-2516754126-3833567382-403568708-501) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
This log was recorded during the black screen.

I also checked with Sysinternals Process Explorer the time that various processes were loaded. But I found nothing suspicious (21:39:46 --> svchost.exe [10 seconds before the screen would go black] and 21:40:31 --> dwm.exe [just when the desktop appears]).
My System SpecsSystem Spec
26 Sep 2009   #16
Megalos

Windows 7 Professional 32-bit
 
 

I finally found the solution. For real this time . I had a Mapped Network Drive. When I disconnnected it, the problem is gone! The location where it mapped to was a location via Hamachi. I have disabled the autostart of Hamachi, so Windows could not find the destination of the Network Drive. This is the reason, I think, that Windows kept searching for the destination before progressing to the desktop.

When I had Vista, I also had a Mapped Network Drive, also via Hamachi. So that expains why I had the same problems back then.
My System SpecsSystem Spec
26 Sep 2009   #17
Antman

 

Right or wrong, for decades, my working assumption regarding slow OS response times always goes to a missing network resource. Hence, my concurrence with the advice to create and test a local account FIRST.
My System SpecsSystem Spec
27 Sep 2009   #18
Megalos

Windows 7 Professional 32-bit
 
 

Is the Guest account a local account, otherwise, I do not really know what a 'local' account is.
My System SpecsSystem Spec
27 Sep 2009   #19
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by Megalos View Post
Is the Guest account a local account, otherwise, I do not really know what a 'local' account is.
Local account: any account in the computer's own accounts database.

Domain account: all those accounts which are defined on the Domain Controller(s).

When domain-joined, most computers would have domain users logging on to them. (That was the main point of joining the domain.) When standalone (not domain-joined), by definition you can only use local accounts to log on.
My System SpecsSystem Spec
27 Sep 2009   #20
Megalos

Windows 7 Professional 32-bit
 
 

OK, I got it.

Thanks to everyone who helped me solving the problem!
My System SpecsSystem Spec
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