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Running Diskpart Clean Command from booted installer before doing the Clean Reinstall - Factory OEM Windows 7 should be sufficient if you decide to take that route. Let us know where you are.
Running Diskpart Clean Command from booted installer before doing the Clean Reinstall - Factory OEM Windows 7 should be sufficient if you decide to take that route. Let us know where you are.
Ok, so I tried:
1. the full Windows defender scan revealed no malware.
2. tried to run antivirus bootable discs with ISO files (tried Kasperski and Avi) but for some reason they don't load
3. removed the battery and plugged the AC - didn't help
4. swapped the HDDS again: I removed the original HDD, the one that won't start with another one that works. Then started the laptop and had it running for a little while. Then put back the non-working HDD. In desperation I even turned off hibernation when the working HDD was installed, but nothing helped.
Unfortunately the blue screen that shows up on the start up is very short lasting, a bit of a second, so I can not read anything.
I guess it is time to do the formatting and clean instal of the os. Any more suggestions before I proceed with clean instal?
Bootable AV's must have their ISO's burned to CD using ImgBurn or Windows Image Burner.
What about the Repair steps in Troubleshooting Windows 7 Failure to Start in particular making sure Win7 or it's 100mb System Reserved partition are marked Active Mark Partition Active then run Startup Repair - Run up to 3 Separate Times.
Startup repair should automate System Restore but if not run it from the options list.
There are other steps to know you've tried everything before rescuiing your files to run Recovery or Clean Reinstall.
Full system specs might help - use the Easy system specs in my sig so you don't have to type it all in.
A Clean install is really nice, I wanted one for years to get rid of the OEM stuff before finding sevenforums. It's really easy and if you follow it step-by-step fairly quick. Don't miss the part about downloading network drivers or Greg will "remind" you afterwards
I'm looking for Toshiba battery crash and found a few, but I don't know your model. I will say this - a clean install is the quickest way to a stable machine.
The only caveats are that you have to back up your personal data before the install and re-install your application software afterwards.
That too can be a bonus - updated software that was neglected since it worked fine and a little housekeeping of your personal data (if it's backed up and you don't use it regularly, you don't need it on your hard drive).
I'll see what the Google says re: battery and crashes. Collect some things and check back - you'll probably be done the re-install
Try one at a time, too little information and too little access on your side - the machine won't cooperate to try fixes.
These are a rough guess based on the description you provided and a bit of extrapolation to battery issues:
OR
- Remove battery and AC power, press and hold Power button for 30 seconds
- Boot into Safe mode - fix what you can
- Change Power Plan -> Processor Power Management - Minimum Processor State (Battery & AC) 15%
- Uninstall Microsoft ACPI Compliant Control Method Battery, scan for hardware changes
- Update BIOS
- Toshiba EU: Battery Program
- Bad power brick
clean Windows install.
That's all I have for now. Good luck solving this issue, what ever your decide to do.
Bill
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Greg thanks for pointing out about ISO files being burnt with Image Burn. I totally missed that part. This time I did it correctly and was able to run Kaspersky. It didn't find anything. So at the end, the problem seems to be somewhere with the hardware.
Bill, I already tried to fix the problem by removing the battery and AC and holding the power button for 30 sec. That didn't change anything.
I will go with the clean install. The laptop needed some cleaning, and this is an excellent excuse to do it now.
Thank you all for your help. You are GREAT!!!
You're welcome. A clean install is probaly a wise decision at this point. Follow the tutorial verbatim and it's a snap.
Bill
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